Report: #575665

Complaint Review: iprice store

Submitted: Sun, February 28, 2010
Updated: Thu, March 04, 2010

Reported By: Paul — West Milford New Jersey USA

iprice store

Internet United States of America

Phone: 973-634-5327
Web: https://www.ipricestore.com/account.php?action=inbox
Category:

iprice store Norton internet security suite Internet

*Consumer Comment: The Same Happened to Me

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0Author 1Consumer 0Employee/Owner

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I ordered Nortons 360 security suite - Paid for it and received E-mail for download and install - Instruction were that this would be a 30 day trial and the activation key would be sent within 3 days

Installed the software and 3 days later the activation key was sent - I followed the instructions and the activation key would not update the software - it was in trial period

sent numerous E-mails to I price requesting help with no answers -

Tried following the returns process on their site , and there is not icon for requesting the refund for downloads ( the site states there is )

They also have a "Live chat " window that constantly states we are away for the moment leave a message

A rip off of $55 - and a lot of time wasted - avoid these guys

This report was posted on Ripoff Report on 02/28/2010 02:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/iprice-store/internet/iprice-store-Norton-internet-security-suite-Internet-575665. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

The Same Happened to Me

AUTHOR: JC - (United States of America)

SUBMITTED: Thursday, March 04, 2010

The same situation happened to me on 3 Feb 2010, almost exactly except I ordered Norton Internet Security 2010. I guess I'll stick with Amazon.com from here on out. Sacrificing trust and service is not worth the ten bucks I tried to save. Yes, a valuable lesson was learned by me today.