- Report: #1001795
Report - Rebuttal - Arbitrate
Complaint Review: irishpeat.com
irishpeat.comInternet United States of America
irishpeat.com Avoid this company Internet
I ordered the Summer Bale Out Special. (It was a large order and there would be no shipping charges.) Weeks went by with no delivery. No responses to e-mails and my telephone calls went to a garbled voice mail. The merchant (DRI) was responsive, but I dont feel they helped. I contacted my credit card company (USAA) and received a temporary refund. I then telephoned a different peat company (based in Maryland). Since I reached a human being, I ordered from them and got my peat in a few days. Oddly, a few days later I received a delivery of peat from IrishPeat. I then submitted a requested written report to USAA detailing the events.
In the end, my credit card was charged the original bill, but at the same time USAA gave me a credit for half the order. Overall, financially, I got a good deal. Also, it was real turf, not briquettes; and packed in burlap sacks. But it was too much of a hassle. I am more satisfied with the service of Irish Turf Distributors, Damascus, MD; even though they sell briquettes.
This report was posted on Ripoff Report on 01/23/2013 09:14 AM and is a permanent record located here: http://www.ripoffreport.com/r/irishpeatcom/internet/irishpeatcom-Avoid-this-company-Internet-1001795. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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