• Report: #949317

Complaint Review: iteach TEXAS

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  • Submitted: Mon, October 01, 2012
  • Updated: Mon, October 15, 2012

  • Reported By: Texas — Texas United States of America
iteach TEXAS
Denton, Texas United States of America

iteach TEXAS Original transcripts are not returned by iteachTEXAS Denton, Texas

*REBUTTAL Owner of company: iteachTEXAS Admission

*Author of original report: No email reply?? A big lie???

*REBUTTAL Owner of company: iteachTEXAS Admission

*Author of original report: Misinterpretation of the law?

*REBUTTAL Owner of company: Submission of admission documentation

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I did not join in iteach TEXAS program.  I filled a form via online in iteach TEXAS  , paid $50 application fees and sent my original transcripts via mail to iteachTEXAS.  I asked them to close my account and return my original transcripts, as I did not want join in their program.  They closed my account as requested and did not return my original transcript by saying those transcripts will be in their file and will not be returned.  Why iteachTEXAS should keep my original transcripts in their office, when I will not join in their program?  

-Fort worth, TX
  

This report was posted on Ripoff Report on 10/01/2012 04:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/iteach-TEXAS/Denton-Texas-/iteach-TEXAS-Original-transcripts-are-not-returned-by-iteachTEXAS-Denton-Texas-949317. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 0Consumer 3Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

iteachTEXAS Admission

AUTHOR: iteachTEXAS - (USA)

As stated on the Application Tab of our website, www.iteachtexas.com, "all documentation submitted to iteachTEXAS becomes the property of iteachTEXAS and will not be returned to the provider".

With the lack of communication from the individual, it makes resolving this matter extremely difficult.  I do not feel that I or iteachTEXAS have been dishonest - the document retention policy is clearly stated and I have tried on multiple occasion to reach out to the individual to work on a solution.

Zach Rozell
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#2 Author of original report

No email reply?? A big lie???

AUTHOR: Texas - (United States of America)

I and iteach administration including zach had been sending emails in a professional way. His online reply in Ripoff website gives me an interpretation that Zach is not honest. I stopped sending reply and deleting his emails without reading after I  notified him in my last email that   I will not send any more emails. The following are some of the emails with time and date I post here, after deleting the message .

From: <com>
To: "admin@iteach.net" <admin@iteach.net>
Sent: Saturday, October 6, 2012 10:07 AM
Subject: My original transcript
In this email I informed you the following "This is my last email to you.  Please do not contact over phone also". 

From: com>
Date: Wed, 3 Oct 2012 15:22:54 -0700
To: Zach Rozell <admin@iteach.net>
Subject: My original transcript

From: iTeach Admin <admin@iteach.net>
To: Sent: Monday, October 1, 2012 8:30 AM
Subject: Re:  
 
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#3 REBUTTAL Owner of company

iteachTEXAS Admission

AUTHOR: iteachTEXAS - (USA)

As stated on the Application Tab of our website, www.iteachtexas.com, "all documentation submitted to iteachTEXAS becomes the property of iteachTEXAS and will not be returned to the provider".

I have reached out to the individual on multiple occasions in an attempt to resolve this matter, but their unresponsiveness to my emails and phone calls have made finding a solution extremely difficult.

Zach Rozell
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#4 Author of original report

Misinterpretation of the law?

AUTHOR: Texas - (United States of America)

 What the law says is that they have to keep evidence of the candidate's eligibility.  It means candidate must send or give original transcript to the educator preparation program and the educator preparation program should take a copy from the original and return the original to the candidate immediately, if they already signed all documents to join in the program. 
 
The following is the Texas administration code.   Title 19, Part 7, Chapter 228, Rule 228.40, (d) An educator preparation program shall retain documents that evidence a candidate's eligibility for admission to the program and evidence of completion of all program requirements for a period of five years after program completion.  It asks for keeping copies of the transcript as evidence.  It does not ask to keep others (who did not join in their program) original transcript in iteach TEXAS files.
 
Filling just an online application does not mean joining in a program.  The candidate has to join in the program by signing in a document. I never signed any document using a pen with iteach TEXAS.  I asked the iteach TEXAS to close my file as I did not want to join in their program. They already closed my file on Monday, October 1, 2012 8:30 AM, according their email reply. I and iteach TEXAS people including Zach Rozell have been keep sending atleast ten emails until oct 05, 2012 night.  One day I and iteach people were discussing over phone also. What is the need of calling again over phone.  Until oct 05, I was replying to  all his emails.   Today Oct 06, 2012 also he sent one email in the mid day.  I deleted it without reading, as I had been keep replying to his emails until yesterday. 

Now I come to know that iteach TEXAS mark on others original credentials (transcripts) also.  People should aware of it.  As far as I know, No one has any right to write or mark on any one's original transcript (credentials).   
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#5 REBUTTAL Owner of company

Submission of admission documentation

AUTHOR: iteachTEXAS - (USA)

All application and submitted documentation for admission to the iteachTEXAS programs are done voluntary by an individual.  As stated on the Application Tab of our website, www.iteachtexas.com, "all documentation submitted to iteachTEXAS becomes the property of iteachTEXAS and will not be returned to the provider".  Furthermore, prior to the submission of an application to the iteachTEXAS program, an applicant will affirmed the following attestation of agreement: 

"I do herby verify that this information is correct and current. I understand that if all information is not submitted, the application process will be delayed. All documents become the property of iteachTEXAS and will not be returned. All program fees are non-refundable."  Not only is the information regarding the retention of documentation clearly presented on the website, it is agreed to prior to the willing and voluntary submission of the applicant.

When documents are received, iteachTEXAS marks on them to identify the person and program of study, also internal marks and notations are made to denote completed coursework that is applicable to a content area. All documentation is then retained by iteachTEXAS as part of the candidate's file.

Additionally, under the Texas Administrative Code, the state requires that a program retain documents for a period of five years. I have reached out to this individual on multiple occasion but they have not returned my phone calls.

Zach Rozell



 
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