- Report: #1171399
Report - Rebuttal - Arbitrate
Complaint Review: itechdeals.com
itechdeals.com Ripoff -NO CUSTOMER SERVICE AT ALL!!!! --no responses to emails !!!! Internet
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I recievd an email from bradsdeals.com with an offer from itechdeals.com for tempered glass screen protectors for the Samsung galaxyS4 for $8.97 each with free shipping so i purchased two of them for a total of $17.94 on 8/6/14. i recieved an email regarding the order.The charge was debited from my acct the next day but i didnt recieve an email saying it had been shipped yet. So i waited a few days and emailed the customer service email email@example.com asking when my order would be shipped i was told it had been shipped on 8/12/14. i recievd my package on 8/18/14 and both the screen protectors were shattered. the envelope was not marked to handle with care either. i immediately emailed the same customer support email in which they had resopinded to my previous email regarding the shipping status within an hour. i told them that i recieved the package and the producst were damaged and that i wanted to either retun the products and be refunded or have them replaced free of charge and to be please email me back asap. [continued below]....
This report was posted on Ripoff Report on 08/21/2014 12:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/itechdealscom/internet/itechdealscom-Ripoff-NO-CUSTOMER-SERVICE-AT-ALL-no-responses-to-emails-Inter-1171399. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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