• Report: #896791

Complaint Review: ITechLine

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  • Submitted: Wed, June 13, 2012
  • Updated: Wed, June 13, 2012

  • Reported By: Babu — Cola South Carolina United States of America
ITechLine
, Select State/Province United States of America

ITechLine "Anna" and "Udwha". My PC would not start in "normal" mode on the morning of June 11, 2012, called ITechLine for help.

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My PC would not start in "normal" mode on the morning of June 11, 2012, so I started it in "safe mode with networking". I googled "Microsoft Windows start up issues". "ITech Line" and a phone number 888-296-2025 popped up and I called and got Anna (probably a fake name). I trustingly gave her remote access control of my PC and she showed me (by some trickery) that I had a "trojan" going back to 2004 (before I owned this PC). She said "Trojan is not a 'virus" but a 'program' that attacks your
PC over time." $200, 6 hours and 3 tech.s later (having to off work) sitting in front of my PC (while these idiots went through my hard drive and deleted/added who knows what), I was told it was the problem was my antivirus program!!!! The same program that they said I should run weekly a few hours earlier! The tech. would not give back control of my PC till I said the problem was resolved. I refused and shut down the PC.  I will contest the CCard charges! STAY AWAY from ITechline! They are
thieves!

This report was posted on Ripoff Report on 06/13/2012 05:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/ITechLine/-Select-StateProvince-/ITechLine-Anna-and-Udwha-My-PC-would-not-start-in-normal-mode-on-the-morning-of-Ju-896791. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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