- Report: #1094036
Report - Rebuttal - Arbitrate
Complaint Review: IvoryPro
IvoryPro7565 Commercial Way, Unit E Henderson, Nevada USA
IvoryPro refund Henderson Nevada
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This company IvoryPro teeth whitening is a complete scam! I ordered a "risk-free" trial a couple months ago and was told I just had to pay for shipping. While I was STILL in my trial period I went to their website and on the main page there is a button that says "Easy Cancel". I went through all the steps to cancel and thought I was successful but was charged 94 dollars a few weeks later.
I called them and was told that in order to "properly" cancel I had to call. It says that nowhere on the website!! After about an hour on the phone they agreed to refund me but when I was refunded it was only for a portion of what I paid.
Their customer service is absolutely horrible. All they do is repeat the same three sentences over and over...they cant refund you. They dont know how to even carry on a conversation. I hope I can keep some people from getting caught in their scam!!!!!
This report was posted on Ripoff Report on 10/23/2013 10:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/IvoryPro/Henderson-Nevada-89011/IvoryPro-refund-Henderson-Nevada-1094036. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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