- Report: #1140422
Report - Rebuttal - Arbitrate
Complaint Review: j2 Global Inc
j2 Global Inc / Onebox Service quit working Internet
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I've been using Onebox for over 10 years. Their email service quit working about 10 days ago. I contacted customer service and was given case # 06133824. It was determined the problem was with Onebox and their email servers. I have attempted to contact them each and every day, but no one has contacted me or responded to my messages. Onebox needs to fix their system and proactively respond to customer issues.
This report was posted on Ripoff Report on 04/21/2014 10:22 AM and is a permanent record located here: http://www.ripoffreport.com/r/j2-Global-Inc/internet/j2-Global-Inc-Onebox-Service-quit-working-Internet-1140422. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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