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Report: #605604

Complaint Review: Jacobs Trading Company - Hopkins Minnesota

  • Submitted:
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  • Reported By: steve — New Jersey United States of America
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  • Jacobs Trading Company 8090 Excelsior Blvd Hopkins, Minnesota United States of America

Jacobs Trading Company Jacobs Trading Company Sells RETURN GOODS and Represents them as new Hopkins, Minnesota

*Author of original report: Jacobs Trading & Webs Best Deals - a honorable company

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Jacobs Trading Company - aka Web's Best Deals - sells their inventory on Amazon.com and represents the items as NEW.  They are NOT.  If you look on thier web site they clearly are in the business of buying returns.  I purchased a Espressione coffee maker on Amazon.com thinking it would be new.  When it arrived, the display box had tape all over it that someone clearly had gone thru it.  It did not look right so when I investigated them I found out that they buy returns from companies and sell the units off. 

Also the manufacturer said they will not give the warranty on these purchases as they are not an authorized reseller.  Warranty is to original purchaser of unit and not the 2nd or 3rd person to have it.  Webs Best Deals does not tell you this when you buy. 

They discount the unit so you think you are getting a great deal, but you are getting someone elses purchase that they did not line and sent back.

Then after you advise them, they come up with reason not to refund you. 

Make sure that you realize you will not be getting a new unit when you buy from them. 

They also go under the parent name of Jacobs Trading Company and use Webs Best Deals as a beard so nobody will realize who they are.

Be very wary of Jacobs Trading and Webs Best Deals.  They are a RIPOFF!!

This report was posted on Ripoff Report on 05/21/2010 06:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/jacobs-trading-company/hopkins-minnesota-55343/jacobs-trading-company-jacobs-trading-company-sells-return-goods-and-represents-them-as-ne-605604. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

Jacobs Trading & Webs Best Deals - a honorable company

AUTHOR: steve - (United States of America)

POSTED: Monday, May 31, 2010

I need to apologize and retract my prior comments.  In the heat of frustration this prior report was written.  However, after contacting Jacobs Trading Company aka Webs Best Deals, I found that they are an honorable and good company.  They offered to refund me in full for the item I purchased and took care of my case and the professionalism was spot on.


I have no hard feelings towards Webs Best Deals and would buy from them again, now knowing and having the confidence if there is ever a problem, they will take care of the issues and make it correct.

I give 4 stars to Jacobs Trading aka Webs Best Deals for their integrity and remarkable business ethics.

They are not a ripoff, they are A GREAT DEAL!!!

Steve
5-31-10 
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