- Report: #1122468
Report - Rebuttal - Arbitrate
Complaint Review: JAM Enterprises
JAM Enterprises3153 S Lincoln Street Englewood, Colorado USA
JAM Enterprises justaboutsavingmoney.com False advertising, unsupported claims, and un-honored guarantee Englewood Colorado
*REBUTTAL Owner of company: See the information filed on March 6 how to get results
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JAM Enterprises, as justaboutsavingmoney.com, advertises that its DVRs and set top boxes can replace those from a cable company and save on the rental fees required by cable companies to use their own DVR/set top boxes. The device I received, however, could not function without a cable card, which had to ordered from the cable company. That card, however, did not enable basic recording functions, such as access to the online guide used to create recordings; did not permit manually configured recordings; and incurred a monthly charge from the cable company.
As a result, I requested and received a return authorization and its attendant RMA number and returned the device. Yet repeated phone and email and website-entered requests for reimbursement have all gone unanswered and, of course, no refund was issued.
This report was posted on Ripoff Report on 02/10/2014 10:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/JAM-Enterprises/Englewood-Colorado-80113/JAM-Enterprises-justaboutsavingmoneycom-False-advertising-unsupported-claims-and-un-ho-1122468. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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