• Report: #160500

Complaint Review: James B. Nutter

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  • Submitted: Wed, October 12, 2005
  • Updated: Wed, October 12, 2005

  • Reported By:Atlanta Georgia
James B. Nutter
4153 Broadway Kansas City, Missouri U.S.A.

James B. Nutter Fraud, Ripoff, Lier's, Doesn't give true Good Faith Estimates, Steals Escrow money Kansas City Missouri

*REBUTTAL Individual responds: Wow, what a turn around!!!

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First off the company will lie to you to keep you from refinacing. When someone orders a payoff from James B. Nutter, they will not send it to the company you are trying to refinance with until they have spoken with you. They will ask what the other company is trying to do and will offer something that is very much lower.
However, they don't.

The Good Faith Estimate they send you isn't even a Good Faith Estimate. It says they will not guarantee anything at the bottom in fine print (which isn't on a true Good Faith Estimate). Then when you go to the closing they will tell you your rate wasn't what they told you so you will not refinance.

The thing is they do not want you to refinance. They want you to stay with them with your current loan and they will tell you whatever you want to hear to keep you from refinancing with someone else, taking up about a month of your time lying to you.

I was quoted 6% from another company and they came back with 5.375% with no closing costs at all. But the other company found out the Good Faith Estimate wasn't a Good Faith Estimate and I was lied to. This is not right and I beware anyone when dealing with JAMES B. NUTTER. They are a complete RIPOFF.

I also found out that they rip you off out of your escrow money. They told me when I refinanced that I could skip a payment and my escrow would be rolled over however; another company told me my first payment went into my escrow account instead of off my principal.

Atlanta, Georgia

This report was posted on Ripoff Report on 10/12/2005 12:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/James-B-Nutter/Kansas-City-Missouri-64111/James-B-Nutter-Fraud-Ripoff-Liers-Doesnt-give-true-Good-Faith-Estimates-Steals-Escr-160500. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 REBUTTAL Individual responds

Wow, what a turn around!!!

AUTHOR: Bonnerbru - ()

After planning on cutting ties after 21 years, my wife recommended I call another agent at JBN other than DB. Reluctanty I did just that and couldn't believe it.  Lisa was respectful, responsive and actually showed genuine care for my concerns. She returned every call quickly and confirmed everything I needed to do. I actually closed in just a few days. Then at closing, the gentleman who closed for us was patient and excellent to work with. THis is the JBN I remember and always loved to work with. Then to top is all off, Matt was understanding and even lowered the interest rate to the point where it was origianally agreed before the delays caused by DB. 

My Faith has been restored in JBN and i have learned a valuable lesson. Companies can't fix it if they don't know it's broken. In the future, I will ask more questions and don't feel stuck with one person who is not holding up the level of service JBN supports. Thank you JNB .

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