- Report: #1111356
Report - Rebuttal - Arbitrate
Complaint Review: Jc Marble Expo Llc
Jc Marble Expo Llc25447 Pacific Hwy S Des Moines, Washington USA
Jc Marble Expo Llc JC Marble & Granite, JC MARBLE & GRANITE LLC, JC MARBLE CONSTRUCTION, JC MARBLE EXPO, GRACE ZONG This company kept the cabinets I purchased and the money I paid for them !! Des Moines and Seattle (2 locations) Washington
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I paid rougly $4000.00 for new kitchen cabinets. When picking them up they loaded the cabinets unwraped and unprotected on the car. It took them 3 hours to load them. Some of them did not look in new condition and they were bad quality and started falling apart immediatly. I then decided to return them.
Off course they accepted the cabinets back but refused to give me the money back saying the Owner had to inspect them. The Owner said the cabinets are scratched/damaged and would not refund me a dime. Off course they were in great condition when returned and in the same condition I got them.
I had to dispute the charge with the credit card company and still awaiting a decision. The Owner Grace Zong is very rude, unprofessional and yelled at me and talked about me to other workers in Chinese, I felt it was very offenssive, since I don't understand or speak Chinese.
Just wanted to warn people about their cabinets quality is very poor and customer service even worse.
This report was posted on Ripoff Report on 12/28/2013 08:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Jc-Marble-Expo-Llc/Des-Moines-Washington-98198/Jc-Marble-Expo-Llc-JC-Marble-amp-Granite-JC-MARBLE-amp-GRANITE-LLC-JC-MARBLE-CONSTR-1111356. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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