- Report: #1087340
Report - Rebuttal - Arbitrate
Complaint Review: JD Byrider Auto Sales
JD Byrider Auto Sales250 E 18th STreet Owensboro, Kentucky USA
JD Byrider Auto Sales Do Not Honor Their Contracts Owensboro Kentucky
*Consumer Comment: Repairs of the vehicle have nothing to do with the financing
*REBUTTAL Owner of company: what
*REBUTTAL Owner of company: I hate to tell you this
*Author of original report: You do not know what you are talking about
*Consumer Comment: ...Because It IS a Repo!
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My husband and I bought a car from JD Byrider on February 1, 2013. Part of the purchase price included a 24 month/24,000 mile warranty. The car started stalling out one week after we had it and we took it in to have the oil changed and have it checked out because of the stalling it was doing. The mechanic put it on the computer and found out a sensor in the gas tank was not working properly and that even though the car has a full tank of gas the sensor is saying it is empty thus causing it to stall out. He told us he would order the part and call us in a few days to schedule an appointment to replace this sensor. He never called. We called numerous times and were told by Jeff the manager that he would take care of it and call us back the next day.
Well the next day came and went as did many more days and Jeff never called back. I contacted their corporate office and they told me that they could not control what was going on because this branch was a franchise that is individually owned. Needless to say I was almost killed in the car when right after leaving the gas station and filling the gas tank up the car stalled out and a large farm tractor almost hit me. I then called JD Byrider and told them to come and get the car because they would not honor the warranty and fix the car and I was almost killed in it. They did come and get it but now they are trying to call it a repossession and charge us outrageous fees for this. Do not buy a vehicle from them because they do not stand behind their automobiles and they do not honor their warranties.
This report was posted on Ripoff Report on 09/25/2013 03:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/JD-Byrider-Auto-Sales-/Owensboro-Kentucky-42303/JD-Byrider-Auto-Sales-Do-Not-Honor-Their-Contracts-Owensboro-Kentucky-1087340. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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