• Report: #160931

Complaint Review: J.D. Byrider

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  • Submitted: Sun, October 16, 2005
  • Updated: Sat, November 24, 2012

  • Reported By:owensburg Indiana
J.D. Byrider
2425 W. 3rd. St Bloomington, Indiana U.S.A.

J.D. Byrider CNAC People Who Prey On Bad Credit , They need to Be stopped!!!! Bloomington Indiana

*General Comment: Suffering nine years

*Consumer Suggestion: Indiana Class Action Suit

*Consumer Comment: Response to Returning the car

*UPDATE EX-employee responds: AG Complaint

*Consumer Comment: The AG in Ky sue them

*Consumer Comment: Lawsuit

*Consumer Comment: Lawsuit

*Consumer Comment: Lawsuit

*Author of original report: Prices Too High

*Consumer Comment: $7 million fine in Ky

*Consumer Suggestion: I know how bad they are

*Author of original report: Response to Why did We buy it!! Mistake!!! We did not notice the mold in the console when we purchased the vehicle.

*Consumer Comment: Why 'd You Buy It?

*Consumer Comment: Why 'd You Buy It?

*Consumer Comment: Why 'd You Buy It?

*Consumer Comment: Why 'd You Buy It?

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My husband Michael purchased a 1999 Chevy Cavalier. It was a hunk of junk. When we got it home it had mold growing in the console, the door was off the hindge and the car looked as if it never had been cleaned inside at all. We took it back and made them clean it.

They also supposedly fixed the door. The door fell back off the hindge two days later. Then we noticed the temperature in the car was really getting high. After my husband looked in the hood to find out what was wrong there he saw a piece of black tape on the radiator hose that was leaking. We again took it back and the repair people denied there ever being tape on it, but when we picked up the car it all of a sudden had a new hose. I paid a payment on Friday and the lady told me I had to give her more or I could park the car now. I said no way he has already made arrangements.

I went to leave and the car overheated in theei parking lot. We took it back again and the reapir people once again said I was nutts and there was nothing wrong with the car. I finally called and told them to pick it up. I went back to get me stuff out and the salesman had enough gull to make fun of my 1993 Ford Taurus to my face,I said well at least I don't owe you a dime on this and I will be using your payment this week to fix what is wrong with it and you can shove the car up your butt. They are very rude people, they have no respect for anyone and I would rather ride a tricycle than get another car from these people.

They lie to reel you in and on your credit report no matter how much you have paid they still put the beginning balance on, we will get it removed because we are going to file with the Attorney General. If anyone knows of alwssuit in Indiana we would like to know. These people need to be shut down.

Sheri
owensburg, Indiana
U.S.A.

This report was posted on Ripoff Report on 10/16/2005 08:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/JD-Byrider/Bloomington-Indiana-47401/JD-Byrider-CNAC-People-Who-Prey-On-Bad-Credit-They-need-to-Be-stopped-Bloomington-160931. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 16Consumer 0Employee/Owner
Updates & Rebuttals

#1 General Comment

Suffering nine years

AUTHOR: Patricia - (U.S.A.)

I have had to deal with this shady company for nine years, since 2002 when I made the tragic mistake of purchasing a USED vehicle.  Having had the Attorney General contact those concerned regarding their business conduct at an Arizona site, a response in 2006 by the principles in the Byrider gang, was sent attempting to glean over the facts:  apologized and stated they would not pursue me any further.

Being an entity based on lies, deceit, greed and arrogance, they ignored their own written response and are continuing to conduct illegal practices and taking outrageous actions  against me to this date.

Legal,  hard and heavy action must now be taken to shut down these thieves so future lives are not ruined and damaged as mine has been. 

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#2 Consumer Suggestion

Indiana Class Action Suit

AUTHOR: ABPelham - (United States of America)

I talked to our lawyer and he told me to join the Indiana Class Action suit. It costs to join--I don't know how much--but we're joining. When we went to pick up OUR repossessed car (no late payments & have full coverage insurance-They repossessed it due to expired plates!), the woman told me there would be no repossession fees (THIS told me they KNEW they had made a grave mistake!). I told her we were joining the Class Action case in IN and she said, "This is a franchise. That will affect corporate but not us". She was very snide and condescending like she figured we couldn't touch them; but OMG is she wrong. We're ALSO taking out legal action against JD Byrider/CNAC on a personal level. They underestimated this quiet, unassuming couple. They messed with the wrong people this time!
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#3 Consumer Comment

Response to Returning the car

AUTHOR: Sheri - (U.S.A.)

We did return them the car. I have not heard anything sense then. I don't know if it showed up on the credit or not.

I guess they got the down payment so they can sucker someone else to buy it and get another one. I think it is a money game.

They still are outrageous on prices, and I understand most people don't have a choice, but at least they could do is have the cars inspected and checked to make sure people will not have problems.

I understand with the cars being used they will have issues but they don't want to fix it when it does. Since they make so much off these cars they should have it fixed BEFORE they sell it.

People can't afford their 300 a month plus another 150 in insurance and then have it break down. They just need to provide dependable vehicles if they expect this much money.

But I agree return the car, but the sales people need to learn manners when dealing with people. I know they didn't want the car back but we asked to change the vehicle and we would continue making payments but they refused. They don't want to work with you at all.

As I said before they are after the payment. Poor customer service, if they tried to fix this then maybe people would be more apt to buy from them.

I should have took that downpayment and got a car from the newspaper, you take a risk but I would have had the same problems with no payment and alot less money.

Thanks for your response, and Yes, it does work to return it, but if you have nothing else then what do you do?
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#4 UPDATE EX-employee responds

AG Complaint

AUTHOR: JIMINY - (U.S.A.)

The louisville operation was a franchise and was operating outside of the jdbyrider company store guidelines. Byrdier has revoked their franchise rights for their bad practices. Overall, especially company stores, Byrider provides a good service for those that are in need of a car that have little to no other option. In most states, Byrider is on the AG radar. However, the AG's in most states have found only a few issues relating to their business practices and certainly nothing that constitutes illegal operations. For those that need a car, reliable or not (it is used remember) Byrider is actually the best option.
In regard to their collection practices, they do tend to be a little abrasive. They threaten repossession, however that is the last thing they actually want to do (unless you are still making your deferred down payments). If you are not happy with your purchase, the best thing to do is to take it back to them during the "DIP" stage. They will not pursue you for the balance and in most instances they wont even report it to your credit. You will be out the down payment but there will be no more headache of a 3.5 year contract. Also, if you do get collection calls from them, the best way to handle it is to see them face to face and see what they do when you politley offer them the keys back.
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#5 Consumer Comment

The AG in Ky sue them

AUTHOR: David - (U.S.A.)

I did not read all the story. It was in the Lexington paper the frist of this week. It was their Louisville car lot.
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#6 Consumer Comment

Lawsuit

AUTHOR: Sheri - (U.S.A.)

What did they have to pay for in Kentucky? What was the lawsuit about? Can we get it to add us in Indiana? Where did you hear about this? Any information will be helpful! Thanks for the response! Finally someone has looked into this interesting scam that these people have going! I am glad to see someone got some of their money back. I just wander how many people have fell into this trap across the U.S.?
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#7 Consumer Comment

Lawsuit

AUTHOR: Sheri - (U.S.A.)

What did they have to pay for in Kentucky? What was the lawsuit about? Can we get it to add us in Indiana? Where did you hear about this? Any information will be helpful! Thanks for the response! Finally someone has looked into this interesting scam that these people have going! I am glad to see someone got some of their money back. I just wander how many people have fell into this trap across the U.S.?
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#8 Consumer Comment

Lawsuit

AUTHOR: Sheri - (U.S.A.)

What did they have to pay for in Kentucky? What was the lawsuit about? Can we get it to add us in Indiana? Where did you hear about this? Any information will be helpful! Thanks for the response! Finally someone has looked into this interesting scam that these people have going! I am glad to see someone got some of their money back. I just wander how many people have fell into this trap across the U.S.?
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#9 Author of original report

Prices Too High

AUTHOR: Sheri - (U.S.A.)

I agree with you on the price. I just have found out that no matter what the car is on their lot it is 10,000. I can't believe they can get away with this and noone is looking?? I don't think that a person should have to pay 6 grand for bad credit. I could see a higher interest rate but not this high. Now they are praying on peoples tax checks to get them in there. All I want to say is the people are rude, have no idea what is going on and they don't care about nothing except the money coming in the door. If you have a tax check be smart and buy from a person instead of this place. You will paying the rest of your lives for a vehicle that won't last six months after it is paid for. My brother just got a car from there and it states they will change the oil once a gain he has trouble getting them to live up to the contract. Same problem we had!!!! If you want to sell a car live up to the contract. Also, people need to watch out for that little warranty the push on you, YOU ARE PAYING FOR IT!!!! They say you are not and it comes with the car, our contract says we paid 800 for it!!! Interesting! And yes, if I hear of a lawsuit I will let you know. Someone needs to check into this. Good Luck!
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#10 Consumer Comment

$7 million fine in Ky

AUTHOR: David - (U.S.A.)

Just this week they had to pay $500 to over 14000 people they rip off in KY.
gdc
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#11 Consumer Suggestion

I know how bad they are

AUTHOR: Malisa - (U.S.A.)

I understand the extent of how bad JD Byryder is. I myself have put a complaint on here and would like to see something done about them. I don't see how the state is allowing them to be in business with all the things they are doing. I bought a 99 Pontiac Sunfire and they are charging me over $12,000 for it when it isn't worth even $4,000. I was going to be 5 days late on a payment and the man was a dick and told me he couldn't promise it to be at my house if I didn't pay it that day. I don't see how they can't wait a few days to get their money. They make so much off ripping us off you would think they could afford to wait. A week after I got the car it was in their shop because they sell pieces of crap. If there is a way to do a lawsuit on them I am in!! I would like to see them pay for the things they have done and the harassment I have received from them. The employees are rude and I swear they hire anyone with half a brain instead of professionals. I hope that you get everything figured out and if you hear of any lawsuits against them I would like to be a part of it.
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#12 Author of original report

Response to Why did We buy it!! Mistake!!! We did not notice the mold in the console when we purchased the vehicle.

AUTHOR: Sheri - (U.S.A.)

It was dark when we got it. On why we bought it, we had two children and needed a car pretty fast. The tape on the hose was not noticeable until it started to leak. We did explain to them that the console and the interior of the car as well as the door needed to be fixed or we would not take the vehicle. They swore up and down that it would be taken care of free of charge and they even made the appointment right there to fix them. I assumed it was an older car so it might have some defects and if the agreed to fix it it would not have been a huge deal. It did not seem to be anything too harmful at the time. It was the extra 600.00 we paid for the warranty that really upset us as well, and they have kindergartners in there working on vehicles. They tried to deny that it was covered in the warranty and I had to throw a fit to get them to fix what they said they would. It was a huge mistake to ever agree to this in the first place. Trust me we have learned a valuable lesson. And I will look out for those flood cars. I would imagine they will turn up everywhere as suspected. Also, we looked up their guarantee that they checked the cars for wrecks and what not and they just make sure the car is driveable not whether it has a totaled history, something else that was in the fine print. Scam artists that is all I can say. Our car booked for 2500 and in the end it was going to be 13000. I don't see how this legal since a bank won't even finance a car that way. Imazing! Thanks for the reply.
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#13 Consumer Comment

Why 'd You Buy It?

AUTHOR: Cory - (U.S.A.)

The only reason I can think of, that a ripoff company like JDB would sell a piece of crap vehicle , in that condition, is that someone would be stupid enough to buy it, in that condition. I mean really, did the mold grow between the time you bought it and the time you got it home. Did the door come off the hinges by the time you got home. Did it get dirty in the same time frame. Was the black tape there before or was it the repair job? Did you actually look at the vehicle before you bought it? I think the 93 Taurus and the tricycle are the way to go. One final note. Beware of flood damaged vehicles. They'll start turning up in the used car market. After one of those hurricanes, 75,000 vehicles were "totalled". Of those 75k, close to 35,000 of them were returned to the used market illegally, almost 50%. Somewhere like 750,000 vehicles have been damaged in the last two storms, can't wait to see them at your nearest used car dealer. Then we'll see a large number of new posts about buying flood damaged vehicles.
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#14 Consumer Comment

Why 'd You Buy It?

AUTHOR: Cory - (U.S.A.)

The only reason I can think of, that a ripoff company like JDB would sell a piece of crap vehicle , in that condition, is that someone would be stupid enough to buy it, in that condition. I mean really, did the mold grow between the time you bought it and the time you got it home. Did the door come off the hinges by the time you got home. Did it get dirty in the same time frame. Was the black tape there before or was it the repair job? Did you actually look at the vehicle before you bought it? I think the 93 Taurus and the tricycle are the way to go. One final note. Beware of flood damaged vehicles. They'll start turning up in the used car market. After one of those hurricanes, 75,000 vehicles were "totalled". Of those 75k, close to 35,000 of them were returned to the used market illegally, almost 50%. Somewhere like 750,000 vehicles have been damaged in the last two storms, can't wait to see them at your nearest used car dealer. Then we'll see a large number of new posts about buying flood damaged vehicles.
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#15 Consumer Comment

Why 'd You Buy It?

AUTHOR: Cory - (U.S.A.)

The only reason I can think of, that a ripoff company like JDB would sell a piece of crap vehicle , in that condition, is that someone would be stupid enough to buy it, in that condition. I mean really, did the mold grow between the time you bought it and the time you got it home. Did the door come off the hinges by the time you got home. Did it get dirty in the same time frame. Was the black tape there before or was it the repair job? Did you actually look at the vehicle before you bought it? I think the 93 Taurus and the tricycle are the way to go. One final note. Beware of flood damaged vehicles. They'll start turning up in the used car market. After one of those hurricanes, 75,000 vehicles were "totalled". Of those 75k, close to 35,000 of them were returned to the used market illegally, almost 50%. Somewhere like 750,000 vehicles have been damaged in the last two storms, can't wait to see them at your nearest used car dealer. Then we'll see a large number of new posts about buying flood damaged vehicles.
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#16 Consumer Comment

Why 'd You Buy It?

AUTHOR: Cory - (U.S.A.)

The only reason I can think of, that a ripoff company like JDB would sell a piece of crap vehicle , in that condition, is that someone would be stupid enough to buy it, in that condition. I mean really, did the mold grow between the time you bought it and the time you got it home. Did the door come off the hinges by the time you got home. Did it get dirty in the same time frame. Was the black tape there before or was it the repair job? Did you actually look at the vehicle before you bought it? I think the 93 Taurus and the tricycle are the way to go. One final note. Beware of flood damaged vehicles. They'll start turning up in the used car market. After one of those hurricanes, 75,000 vehicles were "totalled". Of those 75k, close to 35,000 of them were returned to the used market illegally, almost 50%. Somewhere like 750,000 vehicles have been damaged in the last two storms, can't wait to see them at your nearest used car dealer. Then we'll see a large number of new posts about buying flood damaged vehicles.
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