- Report: #1095983
Report - Rebuttal - Arbitrate
Complaint Review: JD Byrider
JD Byrider1285 Cassat Ave Jacksonville, Florida USA
JD Byrider Mrs Bridgette,accounts-claims -Mr Ben, sale man, Misleading customers just to make a sale/giving false info.about their insurance company. Jacksonville Florida
*Consumer Comment: You don't understand how loans and insurance coverage works
*Consumer Comment: Where Did You Get Your Law License???
*General Comment: do you
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jan/2013-my wife and i brought a car from this company at the time of signing the paper work mr ben the sale man for this company was feeding us all good reports about this company .he states the car we brought long as we make all our payment on time it will help us re build our credit it will look real good if we make six payments on time we will be in good standers with the company which we did. we even made 6payments a head of time-we was so happy that we got the car. we also let mr ben know that my wife got in an accident which total our last car. at that time mr ben explained to us that jd byrider also has an insurance if the car is wreck or total lost we will be taken care of that the car will be pay for in full so that cost a little extra which we got. -the car we got was a 2002 mitusbsi galant after taxes an all they sold the car to us for $ 17,000 total- .
on Sept-2013 my wife was in a bad accident which total the car out we call jd byrider let them know what happen they told us we didn't have nothing to worry about because we was cover with there insurance full cover. this statement comes from mrs bridgette(claims-accounts) just hold on we will be senting out our inspector in a week. inspector came out and looked at the car and total it out. he turned the paper work in mrs bridgette in form us it will take up a bout a week or two before they cut a check to them but make sure you stay currect until we get the check. we did we was paying for a car we wasn't driving or have in our possiession. the insurance company towed the car. i just found out that we have a outstanding balance of 7,000 dollars they want us to pay for a car we dont have. they told us that the insurance that we have only payed the book value of the car and we must pay the remaining. i inform them that when i got their insurance they told me that their insurance will pay the car off if any thing goes wrong thats why i got their insurance. now theyre been very rude an nastly they also wrote a letter stating that we dont have the car that they insurance have the car.-now they trying to stop other car dealer from approve us a car because of the balance they have on our credit .they needs to hold to their words and stop over chargeing people and telling lies to make a sale they need to close down-please help
This report was posted on Ripoff Report on 10/31/2013 09:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/JD-Byrider/Jacksonville-Florida-32205/JD-Byrider-Mrs-Bridgetteaccounts-claims-Mr-Ben-sale-man-Misleading-customers-just-to-1095983. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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