- Report: #1094412
Report - Rebuttal - Arbitrate
Complaint Review: JD BYRYDER DEALERSHIP
JD BYRYDER DEALERSHIP5101 NEWBERN AVE, RALEIGH, NC 27610 3601 Durham-Chapel Hill, DURHAM , North Carolina USA
JD BYRYDER DEALERSHIP DEALERSHIP WITH LEMON VEHICLES FOR SALE, DO NOT BUY FROM THIS DEALERSHIP 5101 NEWBERN AVE, RALEIGH NC 27610 North Carolina
*General Comment: understood this all to well
*Author of original report: YES REALLY !!
*Consumer Comment: Are you really saying this?
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I purchased a 2005 GMC Envoy from this dealership in July 2012. This vehicle came witha (2) year warranty, thank good ness for me. In July 2013 the transmission went out, okay, so i had a warranty, had it towed, had to pay for rental vehicle at my expense, and a 30.00 deductible. They shipped the car to Tranny shop and fixed it with a rebuilt tranny. Okay no problem good to go, NOT!
Approximately less than 45 days later, the Transmission goes out again. Really ! I was a little more upset this time, i have missed work, taken time off work demanded the rental car, and demanded the money back from my expense on the first rental car when it went out. Okay the dealer did all this, and shipped the vehicle off to tranny shop again to be fixed, service manager said the clutch plate was bad in first re-built. Okay, again week later i get it back that was in Sept.
Today, October 24 low and behold it goes out again on the way to work at 6:45am. Okay i ask the dealer for a different vehicle and advise i will be filing a formal complaint andrequested to a different car all together. I was told due to a contract they can not just trade out cars.
They put me in a rental vehicle, a truck only if i gave them my Bank card. Than the dealer offers me a Gift Card of all things for my trouble, how am i supposed to get to work and back on a gift card fly, needless to say i told them to shove it and they will hear from the atty general.
Now how long is it going to take to get my car back again. I am done with this dealership ! Do not buy a vehicle from them. It will just give you headaches, cost you more money and time than it is worth,.
This report was posted on Ripoff Report on 10/24/2013 05:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/JD-BYRYDER-DEALERSHIP/3601-Durham-Chapel-Hill-DURHAM-North-Carolina-27707/JD-BYRYDER-DEALERSHIP-DEALERSHIP-WITH-LEMON-VEHICLES-FOR-SALE-DO-NOT-BUY-FROM-THIS-DEAL-1094412. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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