- Report: #1115950
Report - Rebuttal - Arbitrate
Complaint Review: J.D. Byryder
J.D. Byryder6300 Broadway merrivile Indiana merriville, Indiana USA
J.D. Byryder auto and consumer fraud merriville Indiana
*Consumer Comment: I wish you well
*Author of original report: thank you all
*Consumer Comment: Children
*Consumer Comment: Sub Prime Attitude..
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believe i have suffered auto dealer fraud or consumer fraud with J.D. Byryder. Practices from internal problems with the staff becoming present in front of my mother and i ..and having to choose sides or choose salesperson. Instances where they took money under the table from me to "make the deal happen for me" asked me to step off camera to pay them their 100 in their hand. Besides the down Payment and wrote on receipt that i gave her 100 less but when mom went in to call their game. They told her i paid 200. Actually it was a week later when a first down payment of 250 was due. I was penalized for being a day late, which they says extra fees were applied to my late account that I'm still paying on 1500 dollars later. Had i not felt like i had to give 100 to the sales person to make the deal go through....i could have had it in on time. I feel that they lied to me about working with my budget..the fact that i didn't make that Much, and had a 4 year old and was pregnant. They assured me that because i had a recent repo, because of losing a job, that as long as i an making the payments they would report to bureaus ever month.... I'm not sure if they are even living up to that since things seem to change after i signed the papers. Ive paid 250 every 2 weeks and they told me they would give me 3 months to pay off the down Payment...they forced me into 1 month and i had to beg for 2 months. They lied to me about putting me on camera when i asked them they said it Was for my protection...but they did anyway and tried to rush me into signing on promises they did not keep. Reluctantly, i signed it. My mother was with me and can witness to a lot of things. Also we met another woman who had to take over payments after her son hurry himself on the job and they were seeking a lawyer as well because the cat had broken down.
Its about 3 days before my daughters birthday and the cars starter had gone out, i just bought the car 2 months ago. Either it was the starter or something else that is draining the battery... a deputy told me.who came out of the Michigan city indiana courthouse Where i was at the time to help and he let me know these things : a bad starter, someone gave me a jump with his help and still nothing, something was draining the battery. The people were working on the car in the cold which one was mechanic who are all willing to testify about the conduction of the supposed "checked out" vehicle. They stated that was no was no way that the vehicle was checked a couple of mothers ago. Or even 3 monthes ago....they said they could tell by the about of dirt and residue on the battery..they could not have.possibly done a 128 pt. Check on the car like they told me they did..i had my 4 year old with me in 15° weather so i went inside with the deputy and called my mother, then the dealership. I was about 60 mins away from the dealership. I called the service department that was on site at the dealership and was told i was covered The tow place said they would be 3 hours before they could come which meant they could not start working on the car till the next day... and they said it takes 3 to five days to fix. My daughters fourth birthday was in three days and i had already set up her party which by this time was completely non refundable. I had to rent a car also To continue working because the service supervisor told me that even though my car was broken that i still have to make my payments.
It seems they take advantage of families that Need vehicles by offering second chances and false hope. Putting them them on camera signing with Rushing That they use against us if we wanted to renegotiate our payments. They tell us that this is for our protection but they say no matter what matter what and they can repo the same night we do not make that payment...giving us to virtually noon on Paydays. Most people have Till the end of the workday at least....or a dropbox... i am just confused. Rushing down payments to be completed but lacking on Customer service or promises the company is meant to make.under warranty but had to find a way to Get the vehicle towed to them because even though they offered warranties they did not have a tow truck. Then after a bunch a calls to the supervisor... they finally said that they would cover tow fees for one time only and gave me a number to call for a tow.
This report was posted on Ripoff Report on 01/16/2014 04:01 AM and is a permanent record located here: http://www.ripoffreport.com/r/JD-Byryder/merriville-Indiana-46403/JD-Byryder-auto-and-consumer-fraud-merriville-Indiana-1115950. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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