- Report: #1078936
Report - Rebuttal - Arbitrate
Complaint Review: Jeff Holland
Jeff Holland269 S. Beverly Dr. # 570 Beverly Hills, California USA
Jeff Holland Cfg assist citi financial group Credit Restoration Scam Beverly Hills California
*REBUTTAL Individual responds: Glad I can help
*Author of original report: Very Happy with the END Result!
*REBUTTAL Individual responds: sent email waiting for response
*Author of original report: Refund is the best..
*UPDATE EX-employee responds: Was not me
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On May 15, 2012 I was searching craigslist.org for a company to help me restore and help clean up my credit report files. While on my search I contacted a few companies on of them being Jeff Holland/ CFG Assist. I contacted him and he called me back within 30 minutes.
I explained to him my credit report issues. Once I got done explaining all my credit issues, he said the best way to determine how long it would take to restore my credit, how much it would cost, and to see what's exactly in my reports, I needed to send him by email a full credit report. Fortunately I had a recent online credit report from all 3 major companies. I went ahead and emailed himmy report.
Jeff called me be later that afternoon after he had review my report and told me how much it would cost and how long. I thought his charges where reasonable and I agreed over the phone to do business with him. He went ahead and emailed a contract for me to fill out and emailed back to him.
After I had filled the contract I went ahead and emailed the contract. I went ahead also to pay him $1000 thru my paypal account. He said it take 3-6 months to restore my credit. The time went by and I kept on waiting for paperwork to arrive from the credit companies by mail. Well nothing arrived.
I spoke with Jeff about this concerned and he said things were looking good and sometimes paperwork takes longer. He sounded confident over the phone and that place my mind at ease. He went ahead and gave me the name of his assistant/processor Norma Vasquez. I spoke with Norma and she said eveything was coming along. 7 Months later finally some paperwork arrived from the credit company with bad news. They couldn't removed anything.
After 9 months of the process I knew this was a scam by Jeff Holland and Norma Vasquez. I called and called finally a few days he called me back with an excuse and couldn't call be earlier. I asked him for a refund and he asked for more time. I said sure, but if in the next 30 days I don't received any results Jeff said he would give me a refund.
Well 30 days past and no resullts. January 2013 I've tried calling him many many times, left various voicemails different days and different times. Well it's August 2013 and I havent heard back from him at all. No refunds at all. His website has been shut down. I was scammed by Jeff Holland and Norma Vasquez.
This report was posted on Ripoff Report on 08/25/2013 02:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/Jeff-Holland/Beverly-Hills-California-90212/Jeff-Holland-Cfg-assist-citi-financial-group-Credit-Restoration-Scam-Beverly-Hills-Califo-1078936. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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