• Report: #782696

Complaint Review: Jeffrey A. Smith Law group

  • Submitted: Wed, September 28, 2011
  • Updated: Tue, November 13, 2012

  • Reported By: Concetta — port st. lucie Florida United States of America
Jeffrey A. Smith Law group
542 NW University DR. Suite 101 Port St. Lucie, Florida United States of America

Jeffrey A. Smith Law group Modification attorney: So you think???? more like scam artists operating under thre name of an attorney! Port St. Lucie, Florida

*REBUTTAL Owner of company: Post above is from ex employee that was fired for using dope.

*Consumer Comment: I too was ripped off by this law group

*Consumer Comment: Unfortunatly both a negative and positive comment can be a lie

*Consumer Suggestion: HOW TO GET YOUR MONEY BACK

*REBUTTAL Owner of company: ATTORNEY/OWNER RESONSE

*REBUTTAL Owner of company: Jeffrey A. Smith, Esq. ATTORNEY/OWNERS RESPONSE

*Consumer Comment: My Experience not negative

*Consumer Comment: Russell "Rusty" Akins

*General Comment: Jeffrey Smith Law Group - I woud refer this company.

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Dont even think about giving this supposed "law firm" your hard earned money!!! You will never hear from an attorney at all!!! and the only calls they make is when they want money! Unprofessional staff, Sophie Russell (kept referring to me as sweetie) when she was making the deal and pitching her scam! then when they have your money - they simply dont ever call you back. Also on top of the calls that were never returned and numerous emails never aknowledged, MR Paul Alonge (office manager) not even an attorney has the nerve to call me when I placed a dispute with my credit card to have my $2,500 returned to me for 
no services given, no calls returned, no paper work mailed - no proof that they even tried to negotiate my home modification in my behalf, and only when my credit card dispute was filed and their offices contacted, did this Paul Alonge call me to warn me that he would fight this dispute and say I signed a contract. I have never even spoken to a real attorney in my case. There was one email that explained that my bank would not allow a short pay off and that was it, I never heard back from anyone or any attorney and they never returned any calls or responded to any emails. This practice should be investigated and shut down! 

This report was posted on Ripoff Report on 09/28/2011 09:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Jeffrey-A-Smith-Law-group/Port-St-Lucie-Florida-34986/Jeffrey-A-Smith-Law-group-Modification-attorney-So-you-think-more-like-scam-artists-782696. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 6Consumer 3Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Post above is from ex employee that was fired for using dope.

AUTHOR: The Truth - (United States of America)

Hi Bill. We know this is you. Just because we had to let you go does not give you the right to slander our name. We told you that we have a strict drug free workplace and you were let go right after your personal habits were discovered. It is not our fault that you chose to break the rules. Stop posting lies about us and go to rehab. We will not pay you a dime. Stop trying to extort us.

FYI, to anyone else who is reading, a legitimate claim would have gone directly to our management and gotten a full refund if this was actually truth instead of an obvious work of fiction. All ROR claims about our company are fiction created from Bill and another ex employee we fired 2 years ago. We do not support dope heads. They try and bully us by posting on this site and another 2 sites, but we will not pay extortionists. Notice the lack of contact information on their part? Real people leave real contact info. Just FYI. Look us up at the state bar and you'll see our flawless record. Thank you.
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#2 Consumer Comment

I too was ripped off by this law group

AUTHOR: Larry McDaniel - (United States of America)

In January of this year I signed an agreement with this law group to pursue a loan modification with Wells Fargo home mortgage.I paid $2800 and the agreement stated they guaranteed results of money would be refunded.All they asked was to give them 5 or 6 months to get results.After 10 months of getting nowhere and often not hearing from them for 6 weeks at a time,I asked for my money back,They stated I was not entitled to a refund.This company is a rip-off!
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#3 Consumer Comment

Unfortunatly both a negative and positive comment can be a lie

AUTHOR: trying to help - (United States of America)

It is true that not everything on the internet can be trusted as reliable, take for instance the positive comments posted above, they could have been written by the staff at the attorneys office themselves disguised as happy consumers. They are well documented and well scripted.

The staff would have no motivation to post poor comments but every motivation to post false positive comments.
Makes you think doesn't it.  

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#4 Consumer Suggestion

HOW TO GET YOUR MONEY BACK

AUTHOR: trying to help - (United States of America)

It is unfortunate when someone is ignored or mistreated. If you feel you have been mistreated then just call your bank and reverse the charges on your debit card. Explain the situation and inform them you feel you have been cheated. They in turn will investigate and refund your monies by charging the party back.
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#5 REBUTTAL Owner of company

ATTORNEY/OWNER RESONSE

AUTHOR: LAW FIRM - (United States of America)

To Whom It May Concern:

I am Jeffrey A. Smith, the attorney / owner of the Jeffrey A. Smith Law Group, P.A..  I am ethically obligated not to discuss the confidences of my clients and certainly will not do so in this forum.  Even if I could, most, if not all, of the complainants hide behind the anonymity of the internet. 

In this internet obsessed society it is far too easy to sit behind a desk and computer and attempt to damage the reputation of another, or even worse, to lie with impunity because there is no one to check the factual accuracy of what is being posted in cyberspace.  For example, the owner of a consumer advocacy forum appears to have been linked to arrests for Racketeering and Mob related charges if you search in Google you will find this.

Certainly most prudent people have come to the conclusion that not everything on the internet can be trusted and it would be quite foolish to make our everyday decisions based on what we read on the internet.

Regarding my firm and the folks who work for me, it is true that we do not please all the people all the time.  That is not possible.  What we do is we give our best effort to provide legal services to our clients and attempt to assist them in whatever
their legal situation may be.  Our only guarantee is that we will do our best to provide quality, affordable legal services.

In closing, for those of you who will form an opinion of me or my firm based on what you have read here, good luck to you as
you make your way through lifes difficult decisions.  To others, I invite you to contact me directly at jsmith@jaslawgroup.com
or call my office at 772-462-8707 or 772-781-1873 with any questions or concerns you may have. I will attempt to address them as best I can. 

Sincerely,

Jeffrey A. Smith, Esq.

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#6 REBUTTAL Owner of company

Jeffrey A. Smith, Esq. ATTORNEY/OWNERS RESPONSE

AUTHOR: LAW FIRM - (United States of America)

To Whom It May Concern:

I am Jeffrey A. Smith, the attorney / owner of the Jeffrey A. Smith Law Group, P.A..  I am ethically obligated not to discuss the confidences of my clients and certainly will not do so in this forum.  Even if I could, most, if not all, of the complainants hide behind the anonymity of the internet. 

In this internet obsessed society it is far too easy to sit behind a desk and computer and attempt to damage the reputation of
another, or even worse, to lie with impunity because there is no one to check the factual accuracy of what is being posted in cyberspace.    For example, the owner of a consumer advocacy forum appears to have been linked to arrests for Racketeering and Mob related charges if you search in Google you will find this.

Certainly most prudent people have come to the conclusion that not everything on the internet can be trusted and it would be
quite foolish to make our everyday decisions based on what we read on the internet.

Regarding my firm and the folks who work for me, it is true that we do not please all the people all the time.  That is not possible.  What we do is we give our best effort to provide legal services to our clients and attempt to assist them in whatever their legal situation may be.  Our only guarantee is that we will do our best to provide quality, affordable legal
services.

In closing, for those of you who will form an opinion of me or my firm based on what you have read here, good luck to you as
you make your way through lifes difficult decisions.  To others, I invite you to contact me directly at jsmith@jaslawgroup.com
or call my office at 772-462-8707 or 772-781-1873 with any questions or concerns you may have. I will attempt to address them as best I can. 

Sincerely,

Jeffrey A. Smith, Esq.

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#7 Consumer Comment

My Experience not negative

AUTHOR: dcote63 - (United States of America)

After searching the net to find a place to put my review of Jeffrey A. Smith law group, I was astounded to find the negative comments that I found on this site.  This has compelled me to tell my experience in detail.

Immediately after being assigned by negotiator, Kim McCarty, I was sure that I was in very capable hands. Kim kept me informed of everything going on with my file on a regular basis and when I wasnt contacted by her, I was contacted by her assistant Lisa Landry.  Both Kim and Lisa always conducted themselves in a professional manner and provided updates twice a month.  In addition to that, if I had
a question or concern, I would send an email and one of them would respond within 1 or 2 business days.

One of the reviewers mentioned that no lawyer was present or working on his case.  At no time was I
misled to believe that Jeffrey Smith himself would be handling my case, or any lawyer for that matter.  That would be cost prohibitive and most people could not afford to have a lawyer handle it personally, certainly not for $2,500.00.  I understood fully that my negotiator would be handling my file personally.

My experience with this firm was not a negative one.  Even though my outcome was not a good one, I do not put blame on the firm.  Since I understand completely that the decision is ultimately in the hands of the financial institution.  In my case, Bank of America chose to offer nothing to help me.  Since I have never been late on my payments, this was held against me in my opinion.  I dont blame the firm.  I blame the greedy bank.  I understood from the onset that the firm would represent me, dealing solely with the bank on my behalf and they certainly did that for me.  I never had to contact the bank or send any documents to the bank.  The firm handled all of that.  Even when the bank closed my file erroneously, my negotiator was successful in having them reopen my file for additional review.  Still, they chose to not offer me any type of modification or relief.

With respect to the refund process, once I was denied any and all possible offers, I at that time requested my refund of $1,750.  This included my initial payments totaling $2,500 minus $750 for their efforts.  Someone in this review said once they requested their refund, they never heard from the firm again.  There has to be more to that story.  Once I requested my refund, I received a certified letter from the firm about two weeks later.  This is exactly what my negotiator told me would happen and it did.  After faxing back the signed and dated document, I received my refund check about four business days later.  I understood from my contract that a refund would be given ONLY IF NO OFFER IS MADE from the bank.  If you are angry because you received an offer you did not like, you cannot blame the firm.  The offers come from the financial institution and are at their discretion.  Additionally, if you do not like the offer the bank makes, you cannot expect a refund.

Again, I did not receive my modification, but I know my negotiator and the firm did everything I contracted them to do.  I think it would be unfair for me to blame them for my outcome.  I blame no one other than Bank of America.  I plan on refinancing my mortgage as soon as possible.  Since they didnt want to lower my interest rate, which was all they would have had to do in my case, I plan on lowering it myself to 0% with them by taking my business to another financial institution.

I write this out here because if I had seen some of these reviews I would not have hired the firm and thats not fair to them.  They are legitimate.  I have spoken personally with Jeffrey Smith and he even took the time to explain other possible options for me.  He is the real deal and this firm is not a scam as some have stated.

Dcote63
Jacksonville Florida
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#8 Consumer Comment

Russell "Rusty" Akins

AUTHOR: Just Interested - (USA)

If Russell "Rusty" Akins is still associated with this "firm" I would suspect a modicum of a scam going on.

Quite interesting that "Steve - Mocksville (United States of America)" replied so quickly. One wonders... a shill trolling ROR looking for reports on the Jeffrey A Smith Law Group?

If Russell "Rusty" Akins IS still associated with the Jeffrey A Smith Law Group.  I would suggest doing an Advanced Search on Google using that EXACT name, what you will find may be quite enlightening.

Some references (assuming ROR doesn't redact them):

http://www.google.com/search?q=%22Russell+Rusty+Akins%22&hl=en&num=10&lr=&ft=i&cr=&safe=images&tbs=

http://www.bestmortgagesreview.com/tag/fort-pierce/
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#9 General Comment

Jeffrey Smith Law Group - I woud refer this company.

AUTHOR: Steve - (United States of America)

I just want to say thank you to all of Jeffrey Smith Law Group for the wonderful job you have done.  I am not sure what this person is talking about.  When I found Sophie Russell, I was very blessed and grateful that she was there to help me and my kids.  I referred two my neighbors to her, she was very understanding and spent a lot of time with them.  She kept reassuring me that she will be there for me to talk to, if you cannot get a hold anyone in the office.  I can always get a hold of her when other staff is not available.  I was very nervous and scared of losing my home, every day I kept getting so many calls from Bank of America collection.  I need to get a payment from you, you owe us $4305 and we are going to foreclose on you, if we don't get a payment.  She was very patient with me and I keeping calling her every week to check, because I had lost money before.  I thought to myself here we go again.  Finally, I can't believe it; she was on schedule as promise 3 to 4 months.  We got a modification; it is a payment I can afford again.  Thank you for helping me saves my home.
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