- Report: #1036008
Report - Rebuttal - Arbitrate
Complaint Review: jenlinn.com
jenlinn.com18647 Villa Clara St, Rowland Heights, CA 91748 Internet United States of America
jenlinn.com Jenlinn.com is a scam Internet
I kept going on to the website and signing in to check on the status of my order and it just kept saying order awaiting fulfillment. So I decided to email their customer support to find out about my order, I waited a couple of days and never received a reply. I tried 3 more times to email them and never once received a reply.
The last email I sent I requested that they reply to my email and either send me the boots that I paid for or issue me a refund..never got a reply. The last time I went on and checked order status, it had a re-order button which was confusing. Were they not in stock when I ordered them? ( it never said they weren't.) But I clicked on it to see what would happen and right away it listed the purchase price etc. and I decided not to pursue that because I didn't want my account charged twice for an order that I already paid for. They were quick to respond with emails to tell me that I needed to complete my order which I found funny considering that they never responded to any of the emails I sent regarding the original order.
I decided to do some further investigating so I typed in jenlinn.com sucks and nothing came up but then I typed in jenlinn.com is a scam and complaints from other people popped up. The complaints were for the same thing that I have been going through. People made a purchase from this company, never received the merchandise, emailed them and got no response, there is no telephone number to contact them and they are awaiting either a refund or their merchandise
This report was posted on Ripoff Report on 03/19/2013 08:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/jenlinncom/internet/jenlinncom-Jenlinncom-is-a-scam-Internet-1036008. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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