- Report: #1134966
Report - Rebuttal - Arbitrate
Complaint Review: JF PRO Independent BMW Service
JF PRO Independent BMW Service14412 Victory Blvd. #B Van Nuys, California USA
JF PRO Independent BMW Service Jack I was ripped off. i paid money to get my car fixed and these guys were trying to milk me for every penny they could and they never fixed my car right. they are a complete scam and they will take your money and keep calling you and saying that there is more problems. my car is now in worst shape than it was when i went there. Van Nuys California
*REBUTTAL Owner of company: JF Pro Independent BMW
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the owner had the nerves to try and milk another 2000 out of me and tell me there was additional problems. these guys are the worst mechanics and dont get fooled by the same cars that sit there, they use their own cars to make their business look like its busy. they are a scam. they first told me the expansion tank was the problem then when i paid them for that they then said that i neeeded a water pump after milking me for labor and parts they then went up on price for the cupholder.
they told me and my boyfriend it would be 120.00 for the cupholder then they went up to 165.00. this shop is a fraud. they never fixed my car right, instead he told me for him to do anything to my car it will cost more. they never stop milking their customers on repairs. they are a fraud and my car was never fixed it is shaking real bad and leaking and the coolant light keeps showing low. the same problem i had when i went there is still happening. this is the worst i ever experienced. they have no heart. they dont care about nothing but money.
This shop is a complete fraud. they took me for every penny i had then had the nerves to call me and ask for more money. they never fixed my car right. the owner the older guy . He first told me i only needed an expansion tank, he said that would be $380.00 bucks and the cupholder would be $120.00. then he calls me and said that i need a waterpump. he said that would be an andditional $1000 bucks. He said that without the waterpump my car would be in horrible shape. so i had to borrow money from a close friend of mines to get the additional funds to pay him for the waterpump
not to mention i already paid him for the expansion tnk and to replace the cupholder. so now after he installs the waterpump. i pick my car up and within 24hrs the car is running really bad. the car is shaking really bad and saying that the coolant level is low. this is the same problem i had when i took the car in. and when i popped my hood i see that he loosened my car so that it would shake on purpose. so i call the next day and explain the issue to him. he told me to bring the car back up there so he can take a look.
so i waited several days because my dad was sick in the hospital . so several days latter i take the car to him, he then tells me that he will look at it and if there is any problems he will have to charge me another fee. i told him there should be no additional fee my car was never fixed right in the first place. so he asked me to leave the car with him so he can diagnose it. so i left the car a little over an hour and he has a little note pad of fees that he is trying to charge me more more. so he now tries to milk me out of additional 1500-2000 bucks and has all these repairs written down.
i told him im not paying another penny because i was already milked out of a lot of money and my car is in worst shape now than it was when i went in there. this is a complete disaster and i cant believe that such conartist and scam artist exist. this is the worst mechanic shop i ever been to and they dont care bout their customers they only care about the money. they will milk you for every dollar they can and they wont stop. they will make your car ride bad on purpose so they can convince you that you need all this work done on the car. they have no heart and they will not fix your car right.
This report was posted on Ripoff Report on 03/31/2014 03:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/JF-PRO-Independent-BMW-Service-/Van-Nuys-California-91401/JF-PRO-Independent-BMW-Service-Jack-I-was-ripped-off-i-paid-money-to-get-my-car-fixed-an-1134966. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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