- Report: #1107482
Report - Rebuttal - Arbitrate
Complaint Review: Jiffy Lube
Jiffy Lube601 E. Broadway, Missoula, MT Missoula, Select State/Province USA
Jiffy Lube Upsale / Systhetic Oil / Ripoff Missoula Montana
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Missoula, MT operator uses a scare tactic to upsale clients, stating that the manufacture requires systhetic oil or it will invalidate your manufactures warranty. They make you sign a statement that holds them harmless for choosing convential oil. The systhetic oil change is $75.00. They told me that the manufacture states that I much use a systhetic oil on their commputer recommendation and on my vehicles oil cap. However, when I insisted they showed me the language it said the the manufacture recommends a snythetic oil or equivelent and the oil camp oil list a broad range of oil weight. I brought in a quart of Lucas Oil to add and they still charged me as if I had used the full five quart oil change amount. My basic oil change was $45.00. A total ripoff, using scare and fraudulent business practices.
This report was posted on Ripoff Report on 12/16/2013 04:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/Jiffy-Lube/Missoula-Select-StateProvince-59802/Jiffy-Lube-Upsale-Systhetic-Oil-Ripoff-Missoula-Montana-1107482. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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