• Report: #1051302

Complaint Review: JL Hair Realty

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  • Submitted: Wed, May 15, 2013
  • Updated: Wed, May 15, 2013

  • Reported By: jennabell — indianapolis Indiana
JL Hair Realty
4302 east New York Street indianapolis, Indiana USA

JL Hair Realty harassing...greedy....hides behind god bless yous while they take everything you own indianapolis Indiana

*REBUTTAL Owner of company: The majority of our business is repeat and referral clients

*General Comment: JL Hair are Slums

*REBUTTAL Owner of company: Court case

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 Only a month ago i signed a month to month lease with JL hair realty...and it has been a nightmare ever since. Everyone in the office seemed nice and christian, but that is just a front. They tell you that it is all utilities paid, but its not. They entered the house almost every single day and had a different excuse why. Last week i worked third shift at worrk and laid my daughter down for a late nap and also went to sleep to wake up to some lady wandering around the house. I asked her what she was doing there and she said the monthly inspection and was very rude abouut it. My daughter crying was what originally woke me up and she proceeded to tell me when i asked her if she had knocked that she beat on the door..and then told me your daughter is crying. Obiviously she woke my baby up and then after telling me that i was lying abouut the smoke dectors not working (as shhe is putting a new one in and replacing batteries) she goes back and files a report saying that i was asleep with my dauughter screaming in the next room with a dirty diaper and burning a candle in the bathroom (which i wasnt) I went to the office and explained myslef allthough i let them know that i shouldnt have too! I work 40+ hours a week and take care of my responsibilities. But this is just a dent of what ive gone through with them.. the door was broken when i moved in and when i called the office and told them to not lock my deadbolt(a week after i moved in maintence was already therre three times) because it was broken and i couldnt get in the house when they did..they came and fixed it a few days later leaving a huge mess for me to clean up and then charged me 50 dollars for a piece of wood that they very sloppily fit in the frame. Same with mowing the lawn..i mowed my lawn and then two days later they camme to mow it charging me 35 dollars to do so. It was hot outside...and they have locked boxes over the thermostat and the basement is locked to where i cant go down there...and they accused me of breaking the locks.(which have not been tampered with) and uusing my stove for heat and billed me another 130 dollars. Needless to say i gave them a 10 day notice and they proceeded to put a sign up on my door saying that the property was a bandoned. And thhey would be repossessing it at 9am the next morning giving me less then 24 hours notice to get out...and saying that all of my belongings would be dissposed of as they see fit. These people are slum lords and the neighbors say that they see the same thing happen over and over...that nobody stays in the house more then a few months. When they warned us when we moved in...we should have listened. I actually mentioned something about the neighbor saying something and she said it was becausse they were wanting to rent the house and they were jst trying to scare us away! I cant believe i fell for that. I will tell anyone that i know wanting to rent about my experience with them. The house isnt up to code and there are pluugs loosely in the floor..buut they have in the lease that you will not call any type of code enforcement without prior written consent from them...which they wont give it to you.


This report was posted on Ripoff Report on 05/15/2013 10:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/JL-Hair-Realty/indianapolis-Indiana-46201/JL-Hair-Realty-harassinggreedyhides-behind-god-bless-yous-while-they-take-everyth-1051302. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 2Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

The majority of our business is repeat and referral clients

AUTHOR: J. L. HAIR REALTY7 - ()

We have been in business for over 45 years, have rented to over 35000 residents in that time.  The majority of our business is repeat and referral residents.  We are proud of what we do.  We sponsor a youth center for kids open 3 days a week with snacks and activities.  We are proud of being a Christian business.  The first thing to ask a complaining tenant is do you owe them money.  

This particular case there was a court case and they counter sued,  Their suit was dropped, they owe us over $1500 and we have pictures to support our case.  We have 8 employees who take pride in providing affordable housing to our residents.  The bad tenants are few, the majority of our residents are hard working good people.  We work hard to keep them satisfied.  

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#2 General Comment

JL Hair are Slums

AUTHOR: Justice INDY - ()

I know what you mean I stayed there with my fiance and son in like 2012. We went through similar situation but we got a fully furnished place from them on Euclid and East Michigan Street.  Upon moving in we immediately started waking up with huge itchy red bumps, my son and I at first and mine's seem to be worst huge and drainage.  We complained the next day we received notice about bedbug complaints, that they would be applying treatment for it and inspection.  We now knew what it was an infestation of bedbugs. They came and sprayed the units the following morning early banging on the doors very loudly, at this time I met my neighbors which I happened to grown-up with one of them.

We were talking I was telling them I moved in to the unit upstairs they both were shocked that I lived in the unit. They explained how the previous tenants were living in the home just two days prior to me moving in . How they had dogs. Which my socks and anything that hit the floor would be covered in pet hair, which was still there but couldn't see it until it was on your clothes or something you sat down.  They also stated that they also told me they were always constantly scratching and getting bites up in the same unit .

One neighbor had given me a huge bottle of bedbug spray that he had on his bedside and told me he had them when he moved in. I complained to the office, they said they would come look at it and change my furniture out but was very rude and nasty about it and didn't want to remove it. They arrived days later with a new bed and couch they left everything else there from chairs to dressers etc. Upon entering they asked us where the bedbugs came from and stated that it was never a problem before as if we brought them I responded that my neighbors seem to think differently and show him the treatment I was given and told him about the letter I received from them about bedbugs.  

He  attempted to act like he knew nothing about it or the bugs and saying that we spray for bugs once a month and the letter was just a precaution. Liar is what I thought to my self. We constantly afterwards were bitten they just sprayed every time we called no professional just JL Hair Realty Family members at the door Cheap as they can be. After about a week at that location the female tenant that wasn't out there when I met my other neighbors was moving out it was about 5:00 p.m. when she started loading her car out of nowhere.  

I said hello as I was smoking by my car as she replied she started to vent and told me that JL Hair cam and sprayed for bedbugs and left her a notice that they were in here unit, she came home and went to change and bedbugs were all in her closet, behind her bed just about everywhere she looked and she was moving due to the fact she has been there for about three weeks and her and her children were getting bites every since but didn't know why and she didn't see a bug til that day. She was forced out with only a few items a couple pairs of clothes that they were headed to wash and try to heat treat with the dryer. She told me when she moved into the unit she had them remove all there furnished items, she brought her own couch, bed, tv etc.

Now she can't take it with her she was crying and went about her way. But that was just the start. Less than 48 hrs. Later they had another women and children in the unit. I was bathing one day and notice the water didn't go down like should so I got out my fiance who just finished the dishes let out the water and it all backed up into the the shower with a raw sewage smell and look. I was fed up with the unit.I inspected the rest of the place so I could give JL Hair to fix. It was everything every drain backed up I noticed you didn't need a key to enter the apartment just a few wiggles and it unlocked itself.

Behind every curtain the blinds were broke, floors all cracked up old behind there furniture it was holes and it had previously been set up with bug traps. Anything you could think of was bad. After I complained about it all it was just noticed I was forced to contact the board of health Health and Hospital. The State officia over the 46201 areal got mad  and told me we should've known about places like that and he said he would call JL Hair about five minutes after a truck came to a screeching halt outside, it was Jeff who is the son of  the women who is a Hair who took over for Hair Himself Because he was on his death bed at the time. He was furious that we called the board of health on them then tried to plead with contacting them first I replied I did several times but nothing done.

He tried to blame Pam who works at the office, he fixed ny wall socket and left said he needed parts and would returned,  never did. Nights later the fire department pulled up to our building said the new neighbor went to hospital something about carbon monoxide poisoning and checked for carbon in the air they broke in her apartment to check then called gas company to come out he pulled instalation out the side of the building because he couldn't get in the basement to check for gas leak didn't find. To make a long story short we ended up having to leave thr property they filed an eviction notice showed up to court blamed us for the holes the blinds the floor and what the gas man did to installation and it came up to 1500 dollars and the won because I was late by five minutes to court.

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#3 REBUTTAL Owner of company

Court case

AUTHOR: J. L. HAIR REALTY7 - ()

This resident was on a two month lease, she did not pay rent for the last month she was there, we obtained possession thru filing a court case.  She did not maintain the unit, we have pictures. 

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