- Report: #1126562
Report - Rebuttal - Arbitrate
Complaint Review: JMD Sox Outlet Oak Forest
JMD Sox Outlet Oak Forest6220 159th St, Oak Forest, IL 60452 Oak Forest, Illinois USA
JMD Sox Outlet Oak Forest Did not warranty a pair of Carhartt gloves bought the previous day all we wanted was an exchange but NO the manager claimed to be an expert so I called Carhartt in the parking lot before I even left. I was furious!!! Oak Forest Illinois
*Author of original report: Get Your Facts Straight
*General Comment: SO...
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We bought a pair of Carhartt work gloves and within a day they ripped/seam came apart in the thumb area. I went to only EXCHANGE them the next day and paid in cash but the manager at the JMD Sox Outlet said it was not guaranteed to be exchanged based on the ripped seam- in her "expert" estimation is wasn't the seam that ripped but irregardless we just bought them the day before (manufacturer responsibility/warrenty) - when did she become an expert on work gloves besides the fact the warranty from the manufacturer should have been an option - but she said NO WE WILL NOT EXCHANGE THEM your SOL. I was livid!! So before I even left the store, I claimed that I will never patron that store ever again so it was known verbally as I was walking out of the door as well as before I left the parking lot I was on the phone with Carhartt. We are being sent a replacement pair of work gloves, after an email and a couple of pic's on my part including the packaging/receipt pic's. [continued below]....
This report was posted on Ripoff Report on 02/25/2014 07:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/JMD-Sox-Outlet-Oak-Forest/Oak-Forest-Illinois-60452/JMD-Sox-Outlet-Oak-Forest-Did-not-warranty-a-pair-of-Carhartt-gloves-bought-the-previous-1126562. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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