• Report: #1117609

Complaint Review: JMR Express

  • Submitted: Wed, January 22, 2014
  • Updated: Wed, January 22, 2014

  • Reported By: sophie m — Albuquerque New Mexico
JMR Express
7725 Cordner Suite 201 Lasalle, Quebec Canada

JMR Express Compagnie de demenagement A EVITER A TOUT PRIX. ENDOMMAGE PLUSIEURS ITEMS (2 matelas queen, 1 flat screen, le hublot de la laveuse, crystal d'une lampe luxueuse disparue comme par magie, table de la salle a diner ecorchee, 2 chaises en cuir ecorchees, bureau de chambre ecorche et ne prennent pas les  Company Relocation AVOID AT ALL COSTS. DAMAGED SEVERAL ITEMS (2 queen mattress, 1 flat screen, the window washer, a luxurious crystal lamp disappeared as if by magic, table dinning room cutaway, 2 chairs scratched leather office ecorche room and take not Lasalle Quebec

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Nous avons engages JMR EXpress pour s'occuper de notre demenagement de Laval (Quebec) a Sandia Height au Nouveau-Mexique aux Etats-Unis. La partie emballage de nos biens c'est bien deroule. Toutefois lorsque le camion est arrive au Nouveau-Mexique 3 mois plus tard comme prevu on a eu une tres, tres, tres mauvaise experience.

Plusieurs biens endommages et meme si j'avais pris la peine de prendre une assurance supplementaire le dedommagement a ete ridicule sinon nul.

Flat screen Sony 2 ans d'usure juste bon pour les poubelles et zero dedommagement car je me suis pas apercu qu'il etait brise le jour du demenagement car je n'ai pas pris la peine de le brancher et on ne m'a surtout pas suggere de le brancher avant le depart des demenageurs. Quand on l'a finalement branche, il est clair que l'ecran avait recu un coup majeur il etait juste bon pour les poubelles. Pas cool.

Hublot de la laveuse Bosh endommage, matelas souille d'eau de pluie car mal emballe par leur propre staff (meme si j'avais pris la peine d'acheter les enveloppes a matelas), il a plu, l'eau s'est infiltre dans le camion... Resultat, nos matelas sont taches pour le restant de leur vie. Immense cerne degueu sur deux des matelas queen. Table de la salle a diner en bois ecorchee, deux chaises en cuir scrap parce que le cuir a ete dechire, bureau de chambre ecorche, crystaux d'un lustre luxueux voles ou disparus comme par magie... bref, j'etais sur le bord de la crise cardiaque quand j'ai realise l,etendu des degats.

Le remboursement pour bien endommage etait nul, une joke, l'equivalent de manger une claque dans la face. J'avais meme pris la peine de prendre une assurance supplementaire paye 435 $ lorsque le representant est venu a la maison evaluer nos besoins. Il m'a explique qu'il s'agissait d'une assurance pour biens endommages, negligence du transporteur, etc. Mais je n'ai jamais recu, malgre plusieurs appels, la copie de la dite assurance avec tous les details. Il devait me l'envoyer par la poste. Jamais recu. J'ai appele a plusieurs reprises pour en faire la demande. Jamais recu... puis je suis partie pour les Etats-Unis.

Bref, je vous epargne les details. L'important etant de ne jamais faire affaire avec eux. S'ils peuvent t'en passer une, ils n'hesiteront pas deux fois. Tu peux etre sur qu'ils vont te  laisser tomber (surtout si tu es rendu a l'autre bout du monde). Ils prennent l'eternite pour te rappeler (quand il te rappelle). Apres tout, on ne demenage pas a chaque annee. Ils en ont absolument rien a foutre de ta satisfaction. Ils veulenet juste passer au suivant. JE LES DETESTE. A eviter a tout prix. Ce sera meilleur pour votre coeur.

 

 

We engaged JMR EXpress to care for our movers Laval (Quebec) has Sandia Heights , New Mexico in the United States . The packaging of our goods is well. However when the truck arrived in New Mexico 3 months later as planned we had a very, very , very bad experience.

 

Several damaged property and even if I had bothered to take the extra insurance restitution was ridiculous otherwise zero.

 

Sony flat screen 2 years wear just good for trash and restitution zero because I realized that it was not broken on the day of movers because I did not bother to plug it in and there was me above not suggested plug before the departure of the movers . When it was finally branch, it is clear that the screen had received a major blow he was just good for trash . Not cool.

 

Window washer Bosh damage , mattress stains rainwater as evil races through their own staff (even if I had bothered to buy a mattress envelopes ) , it rained , the water is seeping in the truck ... Result , our mattresses are spots for the rest of their lives. Huge yucky identifies two queen mattresses . Table dinning room cutaway wood , two leather chairs scrap because the leather was torn , office ecorche room , a luxurious chandelier crystals stolen or disappeared as if by magic ... Briefly, I was on the verge of a heart attack when I realized l extent of the damage .

 

Reimbursement for property damage was zero, a joke , the equivalent of eating a slap in the face. I even bothered to take an additional insurance pays $ 435 when the representative came to the house assess our needs. He explained to me that it was insurance for damaged property, negligence of carriers, etc. . But I never received , despite several calls , the copy of the said insurance with all the details . He had me send it by mail. Never received . I called several times to make the request. Never received ... then I left for the United States .

 

Anyway, I 'll spare you the details . The important thing being to never do business with them . If they can do without one, they will not hesitate twice. You can be sure they will let you down (especially if you are rendering to the other side of the world ) . They take eternity to remind you (when you remember ) . After all, we do not demenage each year . They have absolutely nothing to f*** your satisfaction. Veulenet they just move on. I hate them. To avoid at all costs. It will be better for your heart

 


This report was posted on Ripoff Report on 01/22/2014 10:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/JMR-Express/Lasalle-Quebec-H8N2X2/JMR-Express-Compagnie-de-demenagement-A-EVITER-A-TOUT-PRIX-ENDOMMAGE-PLUSIEURS-ITEMS-2-1117609. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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