• Report: #548136

Complaint Review: Joanne

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  • Submitted: Thu, December 31, 2009
  • Updated: Sat, January 02, 2010

  • Reported By: Joanne — Centerville Texas United States of America
Joanne
Lowe's Palestine, Texas United States of America

Joanne Whirlpool Hot Water Heater burnt up shortly after purchasing it Palestine, Texas

*Consumer Comment: So

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The element in the brand new, nearly $300 hot water heater purchased by my mother burnt up a couple of weeks after she purchased it. My brother-in-law installed it and we know they will probably not honor the warranty that came with the item. It will be our fault, I'm sure. Just won't buy another hot water heater from Lowe's or by Whirlpool. Remember when whirlpool was the brand to buy?

This report was posted on Ripoff Report on 12/31/2009 01:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/Joanne/Palestine-Texas-/Joanne-Whirlpool-Hot-Water-Heater-burnt-up-shortly-after-purchasing-it-Palestine-Texas-548136. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

So

AUTHOR: Susan - (USA)

So you have no idea if the warranty will be covered or not, but complained here just in case it isn't? 

That makes me think you doubt the install your brother-in-law did a couple of weeks ago.  If properly installed Lowes and/or Whirlpool will cover the warranty.

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