- Report: #1133405
Report - Rebuttal - Arbitrate
Complaint Review: John Myers
John Myers It took almost a month to get my items. It wasn't until I called did they ship them out. Worse service ever!! LAKE FOREST California
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Portatech.com offers the worst customer service I have ever dealt with. It took almost a month to get my items. It wasn't until I called did they ship them out. If they were honest and had told me they were not shipped I would have cancelled the order.
Once, I received the items, they were defective. I attempted to call the 800 number but was only greeted with busy signals or "all circuits are busy" message. I finally tracked down their local number so I could make contact. When I talked to them, they would not allow me to explain the issues.
Also, I find it disappointing that Paypal allows them to use their service. I order through them because I could use Paypal. Plus they use FedEx to ship. The perfect storm of pathetic service. Please, please don't use this company's web site!!!
This report was posted on Ripoff Report on 03/25/2014 07:16 AM and is a permanent record located here: http://www.ripoffreport.com/r/John-Myers/-LAKE-FOREST-California-92630/John-Myers-It-took-almost-a-month-to-get-my-items-It-wasnt-until-I-called-did-they-ship-1133405. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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