- Report: #527158
Report - Rebuttal - Arbitrate
Complaint Review: John W. Scherer - Video Professor
John W. Scherer - Video Professor2590 W Second Avenue, Unit 15, Denver Colorado, 80219 Phoniex and Denver, California United States of America
John W. Scherer - Video Professor DECEPTIVE BUSINESS PRACTICES - ORDERED 6.95 VIDEO ON HOW TO LEARN EBAY AND VIDEO PROFESSOR CHARHED CHECKING ACCOUNT 189.95 Phoniex and Denver, California
*Consumer Suggestion: get even use federal communications comission complaint form 2000
*Consumer Comment: A matter of public record
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Video Professor Alert
Here is what happened; I ordered one video from the the Video Professor and was assured that my checking account would be charged only 6.95 for the one and only video disc, as a one-time-charge.
Instead, what happened is the nightmare. The first disc comes and arrives with three other Video Dics. At this point I called Video Professor and they insisted that my charge would only be 6.95. HA HA !!
One week later my checking account was charged 189.95 from Video Professor. I called them and they acted like the charge was normal and I disagreed completely and told them they taken money - UNAUTHORIZED FROM MY ACCOUNT.
I have shipped back all their Videos ( as agreed ) at my cost and have a shipping confirmation to confirm that they have received the Videos back.
It has now been over 7 WEEKS and they still have not refunded my money back.
I am taking the matter up with the Attorney General from my State and the FTC.
This report was posted on Ripoff Report on 11/22/2009 09:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/John-W-Scherer-Video-Professor/Phoniex-and-Denver-California-/John-W-Scherer-Video-Professor-DECEPTIVE-BUSINESS-PRACTICES-ORDERED-695-VIDEO-ON-HO-527158. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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