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Report: #1325254

Complaint Review: Joseph Fox - Internet

  • Submitted:
  • Updated:
  • Reported By: Rebecca — San Antonio Texas USA
  • Author Confirmed What's this?
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  • Joseph Fox Internet USA

Joseph Fox Foxhound Family History & Research Paid for services not provided Internet

*Author of original report: Excuse the typos

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In March 2016 I contacted Mr. Fox to do a few simple in person look ups at the WV state archives because he was listed on the W. Virginia State Archives website and I am out of state. I paid him $90 and he said it would take him about a week and a half. 2 weeks later in April he emailed to say he'd been sick and hadn't been able to go but would within a week. 6 weeks later in May I contacted him and he said he had completed the research but his dad had been sick so he hadn't been able to send it. After a couple of attemps to reach him through email and message to his business Facebook account he told me in early August his home had been flooded and that some research just takes longer and suggested I should be patient (it had been nearly 5 months at this point). By this time I'd found several complaints about him online so I asked for a refund. On 8 August he said he'd issued the refund and it should be just a few days. As of 29 August I have not received a refund and he has blocked me on Facebook. I've notified the State Archives that he is ripping people off. After hiring him I discovered you can order some records through familysearch.org to be viewed at your local library.

This report was posted on Ripoff Report on 08/29/2016 12:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/joseph-fox/internet/joseph-fox-foxhound-family-history-research-paid-for-services-not-provided-internet-1325254. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Excuse the typos

AUTHOR: - ()

POSTED: Monday, August 29, 2016

Please excuse the typos. The site does not allow users to edit reports.

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