• Report: #1105881

Complaint Review: Jpay, Inc

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  • Submitted: Tue, December 10, 2013
  • Updated: Tue, December 10, 2013

  • Reported By: Kenya — Round Rock Texas
Jpay, Inc
12864 Biscayne Blvd. Suite 243 Miami, Florida USA

Jpay, Inc Total Scam Consumers Watch Out!!! Miami Florida

*Author of original report: I'm not doing anything illegal

*Consumer Comment: What actually did happen?

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Jpay acts as a middleman for inmates and their families and are supposed to provide a variety of services.  BUT, when they fail to provide the services, they do not want to provide refunds.  On their web page, they specifically say that they do provide refunds but when you talk to the supervisors, you are told that they do not refund any money.  In this country, a company CANNOT simply keep your money when you do not receive the goods or services that you purchased.  I see this company at the receiving end of many law suits in the future.  Their company not only taking advantage of people at their most vulnerable stages, they are also profiting greatly off of that situation.  SHAME on Jpay.  I hope the Feds or somebody shuts this place down for illegal operations.


This report was posted on Ripoff Report on 12/10/2013 12:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Jpay-Inc/Miami-Florida-33181-/Jpay-Inc-Total-Scam-Consumers-Watch-Out-Miami-Florida-1105881. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
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#1 Author of original report

I'm not doing anything illegal

AUTHOR: Kenya - ()

Sent money on your site realized the next day it went to the wrong account. I was told by Maria I could get a refund. But supervisor , Stephanie, said I could not get a refund.  Your website clearly states that you give refunds so not sure what the problem could be.  My brother refused thee money so its just sitting in an account.  This is a scam and I am not the only one who has ordered  a service through your company, did notreceive the service or found out it was there wrong service and did not get a refund.  Your company is doing something illegal, not me. I have filed a complaint with th BBB.  Again, WATCH OUT CONSUMERS!

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#2 Consumer Comment

What actually did happen?

AUTHOR: MochaG - ()

Tell us the whole story. Your report does not give any information but rather blame the company. Readers need to know what exactly happened unless you are trying to hide something which you knew is illegal on your part.

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