- Report: #214193
Report - Rebuttal - Arbitrate
Complaint Review: JPMorgan Chase Bank
JPMorgan Chase Bank2900 Woodridge Dr Houston, Texas U.S.A.
JPMorgan Chase Bank ripoff Houston Texas
*Author of original report: JPMorgan Chase Bank ripoff Houston Texas
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So I thought everything was fine and dandy till I started getting all these NSF I was like what the hell, I called customer service and had them explain why my statement had NSF and I had to pay $50.00 for having them take money from my checking account and putting it into my savings account. Well I was pretty much pissed off at this point. I told customer service that I wasn't suppose to have debit authoriztion on my account. Well they said that it was added. Well I went online to get the telephone number to the gulf gate branch and it was a hassel; it wasn't online so I called 1411 and got it then I had to get transfered to the right branch.
I talk to customer service in that branch and it turns out that (Robert) the bank rep wasnt in today. Well early that day I had went to the back to talk about why I had that on my account and no one was there to help me in the desk. So another bank rep that works there told me he will help me. Well I told him my situation and he said I'm sorry I can't help. You will have to talk to (Robert) he will be back in a few min. You can wait if you like.
I said no and left. Well like I said I called (Robert) was never at work to begain with it was poor customer service and bank reps at chase. I will tell you now if you decide to go with a bank DONT GET CHASE. They steal money from your account and do it they sneaky stupid way and you will be clueless towards your account statment that you won't get good help. The manager still haven't called me back.
I will now try and get a lawyer to help me with this case because there is no way in hell I am going to feed that bank with those stupid charges.
This report was posted on Ripoff Report on 10/04/2006 01:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/JPMorgan-Chase-Bank/Houston-Texas-77017/JPMorgan-Chase-Bank-ripoff-Houston-Texas-214193. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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