• Report: #214193

Complaint Review: JPMorgan Chase Bank

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  • Submitted: Wed, October 04, 2006
  • Updated: Thu, October 05, 2006

  • Reported By:Houston Texas
JPMorgan Chase Bank
2900 Woodridge Dr Houston, Texas U.S.A.
  • Phone: 713-216-7000
  • Web:
  • Category: Banks

JPMorgan Chase Bank ripoff Houston Texas

*Author of original report: JPMorgan Chase Bank ripoff Houston Texas

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My bad experiance with Chase Bank was when I open an account with them. I told the banker (Robert) that I only wanted a checking account with out debit authorization for the savings account. I didn't even want a savings account to begin with. Well he said that that checking came with the savings account so I had no choice but to get it I was like ok fine. Anyways, I specifically told him that I didn't want them to take money from my checking account and put it in the savings account he said ok fine.

So I thought everything was fine and dandy till I started getting all these NSF I was like what the hell, I called customer service and had them explain why my statement had NSF and I had to pay $50.00 for having them take money from my checking account and putting it into my savings account. Well I was pretty much pissed off at this point. I told customer service that I wasn't suppose to have debit authoriztion on my account. Well they said that it was added. Well I went online to get the telephone number to the gulf gate branch and it was a hassel; it wasn't online so I called 1411 and got it then I had to get transfered to the right branch.

I talk to customer service in that branch and it turns out that (Robert) the bank rep wasnt in today. Well early that day I had went to the back to talk about why I had that on my account and no one was there to help me in the desk. So another bank rep that works there told me he will help me. Well I told him my situation and he said I'm sorry I can't help. You will have to talk to (Robert) he will be back in a few min. You can wait if you like.

I said no and left. Well like I said I called (Robert) was never at work to begain with it was poor customer service and bank reps at chase. I will tell you now if you decide to go with a bank DONT GET CHASE. They steal money from your account and do it they sneaky stupid way and you will be clueless towards your account statment that you won't get good help. The manager still haven't called me back.

I will now try and get a lawyer to help me with this case because there is no way in hell I am going to feed that bank with those stupid charges.

Nancy
Houston, Texas
U.S.A.

This report was posted on Ripoff Report on 10/04/2006 01:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/JPMorgan-Chase-Bank/Houston-Texas-77017/JPMorgan-Chase-Bank-ripoff-Houston-Texas-214193. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

JPMorgan Chase Bank ripoff Houston Texas

AUTHOR: Nancy - (U.S.A.)

Well after i wrote that report i was a little happy to get that out of my chest well it turns out a couple of minutes after i wrote this report the manager call and tryed to resolve my situion and could not help me due to the fact that (Robert) rep was not avalible unless i take my documentation stating that i didnt had Preautorized debit on my account well when i got to the bank it was on the second page so i felt perty blind not to see that, anyways i was still angry cause i specifaclly still told him that i didnt want preauthorized debit on my account, well there was notthing that can be done at that time.


The next morning i got up at 10:00am and called (Robert)Rep, and i explain the troble i been threw because of these NSF fees and it wasnt right for me to pay it if i specifaclly said i didnt want money taken of my account and put into my savings, i didnt even want a savings but it was free so i had to have it well he said no problem mame i will help you with that and cridit to your account, i was like what woaw, thank you very much for helping me in this situation, i really apprciate it, i was suprised because im over here thinking it will take a long prosses for this issue, cause when i was Washington Mutral off of Broadway they didnt want to give me my money and had to report that bank and the lady and was like a 3 week prosess i was so angry it was like $100.00 i was so pist off, and the cusomer service was all about transfering me to a bunch of braches and being on hold and the manager not being there i was like hell no i just close my account and got my money but i still dont think people should be treated bad at banks because it is buisness well thats only Washington Mutral i dont even want to go there with that bank, anyways people be carefull on what bank you pick because you never know what problem you will have and check your information, and take your sweet time and read what you sign........... even if its an hr take that time seriously well thank you for reading my drama..peace
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