Report: #525069

Complaint Review: jrv supplements

Submitted: Tue, November 17, 2009
Updated: Mon, February 01, 2010

Reported By: susan trimarchi — fairfield Internet Australia

jrv supplements

chang jiang dao 8 no tian jin Nationwide United States of America

Phone: 420236409
Web:
Category: Supplemental Health Programs

jrv supplements li na tianjin duo da ltd, ordered a trial pack over a year ago from united states then all these companys started take money out of my account jrv supplements, purerez, ezykit, elitepack, perfect health supplements, health mem chang jiang dao 8 no tian jin, Nationwide

*UPDATE Employee: Hello,

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they sent me a email for a few trial on purerez anti aging pills over a year ago then started to send pills every month or every 2 weeks i sent many emails asking them to stop but they contiued to send these pills from china and taking $103.40 out off my account then i noticed jrv supplements also was taking money out of my account $96.59 i did not give either company to direct debit my account i have tried to ring purerez but no answer just message bank left messages still no answer now all these other stuff is coming out of my account ezykit, elitepack, perfecthealth supplements, access member, health member 8887795303 i have no idea what they are i only receive purerez thats all i have spoken to my bank and they are going to call in the fraud people or ill have to close my accounts which is a hassle i have all my contracters that put my money into my accounts over the past year they have taken out thousands of australian dollars please help me i wont to see theser companys stopped.

This report was posted on Ripoff Report on 11/17/2009 05:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/jrv-supplements/nationwide/jrv-supplements-li-na-tianjin-duo-da-ltd-ordered-a-trial-pack-over-a-year-ago-from-united-525069. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Hello,

AUTHOR: colin gaw - (United States of America)

SUBMITTED: Monday, February 01, 2010

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-437-1621 and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,