• Report: #1045420

Complaint Review: June Hayes Estate Sales llc

  • Submitted: Tue, April 23, 2013
  • Updated: Tue, April 23, 2013

  • Reported By: Mr. Push Over D — Kirkland Washington
June Hayes Estate Sales llc
San Antonio, Texas United States of America


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After experiencing some awe full service from a few estate dealers I came across the website of June Hayes.  Everything about her site made me feel like I had finally found someone to work with who had integrity, honor, and superb service.   She had a sale with jewelry which went unsold but I had interest in it and was aware she had plans to offer the pieces in a future sale.   Before the sale began at which she planned to offer those pieces she sent me an email with images of the necklace and brooch.  She must of not noticed but their were price tags which I could read although they were very small.  On the second day of the sale when she had put them on sale at 50% off she sent me an email with the sale prices but her retail prices were now much higher than the sticker prices she had on  on the pieces when she sent me the initial images.  this was the first sign I was dealing once more with someone not on the up and up. I had no plans to question her about this nor did I ever think I  would tell anyone about this but what she did next left me in an emotional mess for weeks.  She had held a sale in a beautiful home but their seemed to be nothing of value in the home which made no sense.  I even called and asked her why the home was so beautiful but the interior was filled with junk.   She informed me that the family had removed everything of any real value weeks ago and kept it for themselves.    Well amongst all the junk in this home was a set of 6 plates with double headed eagles decorating the centers.  I remembered seeing the same plates at a sale at Sothebys.  They were very rare Chinese export plates made for the Russian czars.  I figured they either knew what they were or they wouldn't because export plates tend to never have marks.  I called her 5 days before the sale began to ask her for the price and she told me she didn't know because she was away getting her appraisal license renewed and that she would have to call the girls working for her to get the exact cost.  Before I hung up she told me she was sure they wouldn't be very expensive and they weren't worth the trouble  i would  go through to get them back to Seattle.  She was pretty much saying that these were presidential plates which are quite common and i should be able to find them locally. She referred to them as presidential plates?  I still don't know what presidential plates are, but i had assumed they were plates made by the franklin mint and were sold through infomercials.

I called her the next day and the next and she kept on telling me that I really don't need these cheap plates from the 1970s, but if I insisted she'll try to remember to call in and get the price.
It  was my understanding these plates were around $10 each and I valued them around $16,000 which was the sales price for one of these plates at sothebys years ago.  i couldnt believe she kept calling them presidential plates.  they had a double headed eagle in the center and the eagle wore a crown and held a scepter in one hand and an orb in the other.  anyone with even the slightest knowledge of history would know the US never had a monarchy and these eagles should never have been mistaken for the american bald eagle but they were mistaken and it was my reward that i studied and read and invested  thousands of hours of hard work that would earn me this reward.   So I called June on Thursday and asked her a few questions and some how the word export slipped out of my mouth but that didn't worry me and I called her back minutes after I hung up from the conversation to tell her I wanted to buy all 6 plates.  Well Friday somewhere around one pm which was hours after the sale began I get a call from her where she starts of by apologyzing but she couldn't sell me the plates because the family came by and removed them from the sale.

i had been told all week that these plates were junk by her and i was told from the get go that the family had removed everything of value weeks before this sale began.  So all o a sudden the amily shows up and removed these plate which were considered junk all this time?  Im suppose to believe this excuse?

Ofcourse one could have  easily suggested that its best i dont call and ask about them prior to the sale but when i dont call and leave everything up to the last second im told i should have called in advance so not to put pressure on the dealer when they are so busy.  

Even before this catastrophic event  I  calculated that on their worst day these plates would have sold for  5000 a plate and in a booming market I would have hoped to have sold them for almost $20,000 a plate so June and the consignees either owe me those plates or atleast a commission for my expertise which enabled them to prevent the sale of these plates.  Even a plate would have been a decent reward.  Had I never called or seen the sale someone would have gone to the sale and purchased those plates for under a hundred bucks and thats exactly what would have happened had it not been for my intervention.  

I never said a work to to June and I had hoped that maybe her conscience would get to her and she would treat me right in the next sale.  So when the next sale came I emailed her that I wanted to buy a chinese vase.  She emailed me right away with a price and I emailed her back with my visa info and that I wanted to buy it.
She responds days later apologizing that she had to sell it to someone else since she didn't here from me that day, but the funny thing was she sent me this email as a response to my email from that day which she stated I  never sent?  So enough is enough.   I gave her a chance to do right and believe me she would most likely never do enough to make up for the plates but I'm partially to blame for being so naive as to not be concerned that someone  would do me wrong when so much  money was at stake.

This report was posted on Ripoff Report on 04/23/2013 06:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/June-Hayes-Estate-Sales-llc/San-Antonio-Texas-/June-Hayes-Estate-Sales-llc-MY-PURCHASE-WAS-CANCELED-AND-WAS-GIVEN-TO-SOMEONE-ELSE-WHEN-T-1045420. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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