- Report: #1068748
Report - Rebuttal - Arbitrate
Complaint Review: just brakes
just brakes1390 S Parker Rd denver, Colorado USA
just brakes lied, stole, & manipulated denver Colorado
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I went into this business in November 2012. I needed my brakes changed, oil change, and new wiper blades. After taking a look at my brakes the manger came saying they needed to replace something else on my brakes in order to change the pads. Me being a lady and not knowing much about cars I trusted them. It was an extra $130 on top of the $99 groupon special I had for the brakes. They took 3 and a half hours to do this although they said it would take an hour and a half. I left and as I was reaching home I noticed my oil light was still on....did they even change my oil? It was snowing shortly after that. I turned my wipers on and one flew off!! I took my car back to the scammers and they reset my oil light and assured me the oil change happened. They said sorry and I left. The first time i went there they told me the brakes might still squeak for about two weeks. So, I patiently waited the two weeks for my brakes to stop. They got worse! They sounded worse than before I got them changed. I did not want to cause a seen or get myself all worked up so I waited. Soon my car started to shake uncontrollably whenever I pushed on my brakes. This time I had my husband handle the situation. He went to this terrible business and they said their work was fantastic but our rotors were now bad. I have a 2009 Pontiac G6 FYI.... As my husband was looking over everything he noticed the math didn't add up!! That's when they admitted they overcharged me $90!!! How does a business over charge their customer that large amount with no explanation?! Today the manger Anico calls me saying he cannot refund me the money they over charged me because it was too long ago and all I'd get was service from them so they could fix the rotors!! Wtf. I said I know you can give me my money, I requested to speak with his manger MIKE WISDOM. He said he'd have him give me a call but I could only get more terrible service from them and not my money they stole. I didn't want them to lay another finger on my car. Five minutes later...yes five, Aneco calls again saying it was approved and I should expect my check in the mail in 3-4 weeks. Funny how he said it couldn't be done. PLEASE DON'T MAKE THE SAME MISTAKE I DID. DO NOT TRUST THESE GUYS WITH YOUR CAR. THEY LIED, STOLE, AND TRIED TO MANIPULATE ME. BELIEVE ME THEY AREN'T WORTH THE HEADACHE. PROTECT YOUR CAR FROM THESE FRAUDSTERS! DON'T LET YOUR FRIENDS AND FAMILY MAKE A MISTAKE BY GOING TO THIS "BUSINESS". On the phone they wanted to know why I was upset...does this sum it up? After all of that you still wanted to keep my money that you guys stole. Run yourself like a reputable business and maybe you can keep people coming back and you won't have to scam.Thank you and goodbye.
This report was posted on Ripoff Report on 07/20/2013 04:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/just-brakes/denver-Colorado-80231/just-brakes-lied-stole-manipulated-denver-Colorado-1068748. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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