- Report: #1000299
Report - Rebuttal - Arbitrate
Complaint Review: just cloud
just cloudInternet United States of America
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I signed up for an unlimited account but when I did back up my files it only would back up the folders with no content.
I e-mailed their cancellation department but they kept giving me offers to upgrade for 70%off and other discounts. After 7 e-mails of offers they finally gave me a number. I called an the person attending the phone tried to sell me many more offers, when I tried to cancel, he said that there is no money back.
I paid for two years and only used it for two months. They state in their website ANYTIME-MONEY BACK.
This person on the phone said that there is only 30 days.
This report was posted on Ripoff Report on 01/20/2013 05:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/just-cloud/internet/just-cloud-justcloudcom-just-cloud-just-cloud-just-cloud-justcloudcom-Internet-1000299. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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