- Report: #1086842
Report - Rebuttal - Arbitrate
Complaint Review: Just Fitness 4 U - Richardson, TX
Just Fitness 4 U - Richardson, TX7989 Beltline Rd, TX 75248 Richardson, Texas USA
Just Fitness 4 U - Richardson, TX Just Fitness for U Horrible customer service. Not opening at anounced times. Location closed/broked and don't want cancel contract. Richardson Texas
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I joined the gym on September 2012 and I signed a two year contract. I'm a retail manager also a USN Reserve and veteran. Horrible customer service for the past year. I go in the morning at 5am. I work full time from 8am to 9pm at Carrollton, TX. I choose that gym because was close to my location, had new equipment, and specially because they open at 5am which is the only time I can work out. I have arrived three different times at 5am to do my routine and the doors were closed because the employee in charge of the morning shift woke up late; therefore, the gym ended opening 30 minutes to hour and a half late. Today Sept 24th, 2013 I went at 5am like always and the gym has a big sign saying, "we merged with the Plano location so we are closed." I can't go to that location because it is too far. The other location at Lewisville, TX is also too far for my schedule and routine. I need the owner to cancel my membership. All I want is the contract to be canceled and my name and information out of their bank without any problems. I had enough with all this situation.
This report was posted on Ripoff Report on 09/24/2013 04:16 AM and is a permanent record located here: http://www.ripoffreport.com/r/Just-Fitness-4-U-Richardson-TX/Richardson-Texas-75248/Just-Fitness-4-U-Richardson-TX-Just-Fitness-for-U-Horrible-customer-service-Not-openi-1086842. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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