- Report: #699412
Report - Rebuttal - Arbitrate
Complaint Review: Just Suspension
Just Suspension4723 Mountain Creek Ave Denver, NC 28037 denver, North Carolina United States of America
Just Suspension , KYB Outlet will not cancel order, misrepresents service denver, North Carolina
*UPDATE Employee: return received, refund processed
*Author of original report: partial accuracy is a habit with thes folks
*UPDATE Employee: Items were delivered on 3/4 as promised, signed for by Chris
*Author of original report: just suspension does not do what they say the are going to do
*UPDATE Employee: We couldnt cancel because they had already shipped, he is welcome to return them
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I am upset that the FED X charges I was paying were for regular Fed X Ground. You advertise free shipping for orders over $100 and my order came to $150 plus. I did not wish topay the $17 in shipping when my order will not get here any sooner. Misleading representation of shipping on your part.
I will contact my credit card company and stop these charges from going through, you will get your shocks back and have a very upset person that will never be a customer. Thatis the long and short of what has come out of your lack of genuine customer service.
This report was posted on Ripoff Report on 02/24/2011 11:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/Just-Suspension/denver-North-Carolina-/Just-Suspension-KYB-Outlet-will-not-cancel-order-misrepresents-service-denver-North-Ca-699412. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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