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  • Report: #776852

Complaint Review: justanswer.com

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  • Submitted: Wed, September 14, 2011
  • Updated: Mon, September 26, 2011

  • Reported By: InRealTime — HILLSBOROUGH California United States of America
justanswer.com
PO Box 29045, San Francisco, CA 94129 San Francisco, California United States of America

justanswer.com Complete Scam - Takes your money and doesn't give answers San Francisco, California

*UPDATE Employee: JustAnswer Rebuttal

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Complete scam.  They take your money and do nothing.  

This report was posted on Ripoff Report on 09/14/2011 05:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/justanswercom/San-Francisco-California-94129/justanswercom-Complete-Scam-Takes-your-money-and-doesnt-give-answers-San-Francisco-C-776852. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 UPDATE Employee

JustAnswer Rebuttal

AUTHOR: EthanA - (United States of America)

Im sorry for any confusion. I think you may have misunderstood our sites deposit system.

You chose the option to prepay a fully-refundable deposit when you initially asked your question. This deposit allows you to view your Expert's answers and continue corresponding with them. The Expert isn't paid with your deposit until you click a green accept button on one of their answers. We only ask that you do this if you are satisfied with their answer.

If you don't get an answer, JustAnswer(r) will issue a refund of your deposit at your request. If you do receive an answer and it is unsatisfactory, you can ask the Expert for more help, ask for a new Expert, or you can simply ask for a refund of your deposit.

To request a refund, please click the following link: http://www.justanswer.com/refund/refund.aspx
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