- Report: #780080
Complaint Review: justanswer.com
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| justanswer.com
Sausalito, California United States of America |
|
justanswer.com justanswers lawyers Totally misrepresented the service provided. Very questionable. Sausalito, California
*UPDATE Employee: JustAnswer Rebuttal
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
They are located in Sausalito, Ca. The address is not shown on their site. Wouldn't that be your first clue. Have put the $49 charge in dispute.
This report was posted on Ripoff Report on 09/22/2011 03:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/justanswercom/Sausalito-California-/justanswercom-justanswers-lawyers-Totally-misrepresented-the-service-provided-Very-quest-780080. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
JustAnswer Rebuttal
AUTHOR: EthanA - (United States of America)
SUBMITTED: Monday, September 26, 2011
Im sorry for any confusion. I think you may have misunderstood our sites deposit system.
You chose the option to prepay a fully-refundable deposit when you initially asked your question. This deposit allows you to view your Expert's answers and continue corresponding with them. The Expert isn't paid with your deposit until you click a green accept button on one of their answers. We only ask that you do this if you are satisfied with their answer.
If you don't get an answer, JustAnswer(r) will issue a refund of your deposit at your request. If you do receive an answer and it is unsatisfactory, you can ask the Expert for more help, ask for a new Expert, or you can simply ask for a refund of your deposit.
To request a refund, please click the following link: http://www.justanswer.com/refund/refund.aspx
