Complaint Review: JustAnswer.com - Internet Internet
- JustAnswer.com Internet United States of America
- Phone:
- Web: justanswer.com
- Category: Internet Fraud
JustAnswer.com Andy Kurtzig Andy Kurtzig, JustAnswer, Scammed, fake customer support phone line, non-responsive, Internet
*Consumer Suggestion: 100% satisfaction policy
I was made to pay $44 to this 'company' in 'good faith'. They claim that their response time is usually within an hour. I had to wait about ten hours, and even then it wasn't the person I paid for. All he said within the same minute was that he'll opt out. It has been twelve hours since I posted a question.
This report was posted on Ripoff Report on 11/02/2010 12:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/justanswercom/internet/justanswercom-andy-kurtzig-andy-kurtzig-justanswer-scammed-fake-customer-support-phone-657702. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
100% satisfaction policy
AUTHOR: Herrería de Casas - (USA)
SUBMITTED: Sunday, February 26, 2012
At JustAnswer, we want to ensure all customers are 100% satisfied with their experience, as such, your transaction on JustAnswer is backed by a 30-day refund policy. Please review our Terms of Service for more details: http://ww2.justanswer.com/terms-service-0
In the event you have not recieved a response from an Expert, we ask that you please check your MY QUESTIONS page first to see if there is a response waiting for you. You may be surprised how often that happens. :)
To see if an Expert has replied to or answered your question, please click the following link: http://www.justanswer.com/my-questions.aspx
If the charge occurred less than 30 days ago and you would like to request a refund, you may do so by clicking the link below. Refund requests are generally processed within 24 hours. However, it can take anywhere from 3-5 business days, depending on your bank, for your funds to be made available in your account.
To request a refund, please click the following link: http://www.justanswer.com/refund/refund.aspx
You may also contact our Customer Support team at (888) 587-8220. Our team is available to answer your calls 24/7.
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