- Report: #906725
Report - Rebuttal - Arbitrate
Complaint Review: justanswer.com
justanswer.comInternet United States of America
justanswer.com 90% scam, Internet
*Consumer Comment: Similar Issue - Dodgy Billing
*UPDATE Employee: JA Rebuttal
*Consumer Comment: Thank you so much
*Author of original report: rebuttal
*UPDATE Employee: JA Rebuttal
*Author of original report: Follow up to comment from lawyer consultant
*Consumer Comment: Ripping Off JustAnswer
*UPDATE Employee: JA Rebuttal
*Consumer Comment: This is how Just Answer works
*Consumer Comment: Thanks
*Consumer Comment: Hope OP is not in trouble
*Author of original report: response to comment
*Consumer Comment: A couple questions
I don't usually write comments like this. It isn't worth my time. However, this is occurrence shows such egregious fraud that I feel like I have to reply.
I have had trouble with this site before, but decided to try again because now I have the ability to monitor and regulate my credit card payments precisely by using a virtual credit card.
I am in the process of reserving justanswerscam.com to post the screen shots and scam alert message from my credit card company from my phone with the excessive charges. Check there in the future. Here is what happened.
I posted a question on justanswer about a dishwasher. [continued below]....
So I set up a virtual credit card with a limit of $5 to make sure they don't charge me before I get an answer. I can later increase the limit after I get the answer.
I get an immediate reply from an individual who seems to be well informed about the problem with my washer. It will take some time to troubleshoot and he tells me how to start the troubleshoot process.
I reply to the first step and then receive a message from Justanswer.com that I 'do not have sufficient funds to view my answer'. Hey, I have not received an answer, we are chatting re. the process of fixing this washer.
Next I receive a text fraud alert warning from my credit card company asking me "Did you make a charge of $79 at JUSTANSWER.COM on 7-4 . . ."
I call the credit card company just to make sure that the charge did not somehow go through. Fortunately this is just a warning that they are trying to charge $79 and that indeed the charge did not go through.
Wow, double fraud here!!! I'm getting charged before I get an answer AND getting charged double as well!!!
I have nothing else to add. We did not get to finish our transaction. I did not get an answer and the unfortunate consultant did not get paid for his efforts.
Why not run a legitimate operation? Just cut out the fraud. Don't charge unless the user gets there answer. And don't double charge. Do what you advertise.
Thank goodness for virtual credit cards on Citibank. I'm not so hot on big bailout bank Citibank, but virtual credit cards are the way to go for any internet transaction. You create a unique credit card number alias, then set the exp date and limit and use the card.
This report was posted on Ripoff Report on 07/04/2012 12:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/justanswercom/internet/justanswercom-90-scam-Internet-906725. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.
- Business's (11)
- Lawyers and Law Firms (5312)
- Administrative Law (11)
- Admiralty & Maritime Law (27)
- Agricultural Law (2)
- Alternative Dispute Resolution (10)
- Antitrust & Trade Regulation (1)
- Appellate Practice (72)
- Aviation & Aerospace (11)
- Banking Law (90)
- Bankruptcy (380)
- Business Law (232)
- Civil Rights (55)
- Class Actions (30)
- Commercial Law (13)
- Communications Law (1)
- Constitutional Law (1)
- Construction Law (83)
- Contracts (7)
- Corporate Law (75)
- Criminal Law (668)
- Debtor & Creditor (51)
- Education Law (14)
- Elder Law (77)
- ElectionCampaign & Political (0)
- Eminent Domain (5)
- Employee Benefits (7)
- Energy (0)
- Entertainment & Sports (17)
- Environmental Law (43)
- Family Law (13)
- Finance (0)
- Government (14)
- Government Contracts (2)
- Health Care (1)
- Immigration (482)
- Indians & Native Populations (1)
- Insurance (90)
- Intellectual Property (526)
- International Law (33)
- International Trade (0)
- Internet Law (7)
- Investments (1)
- Labor & Employment (12)
- Legal Malpractice (92)
- Litigation (20)
- Media Law (1)
- Medical Malpractice (13)
- Mergers & Acquisitions (0)
- Military Law (5)
- Natural Resources (10)
- Occupational Safety & Health (0)
- Personal Injury (842)
- Products Liability (21)
- Professional Liability (0)
- Real Estate (361)
- Securities (169)
- Taxation (142)
- Technology & Science (0)
- Toxic Torts (0)
- Transportation (2)
- Trusts & Estates (368)
- White Collar Crime (1)
- Wills & Probate (7)
- Workers Compensation (242)
- Zoning, Planning & Land Use (10)
- Legal Services (32)
- Arbitrators/Mediators (7)
- Automotive Expert Witnesses (0)
- Bail Bonds (0)
- Court Reporters (1)
- Electronic Data Discovery (1)
- Expert Witnesses (1)
- Forensic Experts (1)
- Jury Selection (0)
- Legal Assistants (8)
- Legal Speakers (2)
- Litigation Support (2)
- Medical Expert Witnesses (1)
- Other (14)
- Paralegal (5)
- Private Investigators (6)
- Process Servers (7)
- Translators/Interpreters (0)
- Miscellaneous Business Services (19)