- Report: #696247
Report - Rebuttal - Arbitrate
Complaint Review: justflowers.com
justflowers.comInternet United States of America
justflowers.com Nondelivery two days in a row, awaiting refund Internet
*Author of original report: Finally Received a Refund
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My husband called them first thing the next morning and reconfirmed the delivery address with them, and they told him the flowers would be delivered by 1pm. Of course, the executive assistant on our floor who handles all the incoming deliveries never saw anything come in that day either, so I let my husband know. He called the customer service line and they offered no explanation for either delivery failure, and they really didn't seem concerned at all about the situation. I asked my husband to just cancel the order, since at this point I was disgusted with this company and just wanted our money back.
From reading the other reports on this site about this company, I will be very surprised if we get our refund without any problems.
This report was posted on Ripoff Report on 02/16/2011 06:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/justflowerscom/internet/justflowerscom-Nondelivery-two-days-in-a-row-awaiting-refund-Internet-696247. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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