- Report: #1155000
Report - Rebuttal - Arbitrate
Complaint Review: juveni
juveni PMMA info stated not to use product if cloudy.I e-mailed Enzo he stated ALL PMMA was cloudy Internet
*Author of original report: Contact an attorney and the FDA
*Consumer Comment: Not a rebuttal at all I am also a victim
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I had ordered Juveni Product PMMA facial a generic Artifill. When it arrived the directions stated do not use the product if cloudy and separated .I contacted Enzo by e-mail about this and he sstated all were cloudy and that was normal .He would not answer the questio of why the directions stated not to use. I had it administered by a registared nurse . My face got swollen . It stayed that way but then got red and puss came out of the injection site. i went to the doctor and was treated with a antibotic BACTRim this broght the swelling down and the redness . More fluid came out of the injection site again .Then swelling atayed semi swollen . I then went back to the doctor and was teated with ateroids. It is three weeks and still swollen. he said he will have to do some cutting if it turns into a cyst. I sent three more messages explaining the cicumstace to enzo in e-mail for refund on the products if I sent the un-used products. I had infformed him about the Doctor and the complications.His only answered with all PMMA are cloudy, but would not address any of my cocerns or refund. There needs to be a class action suit . I am contactingmy attorney and the FDA to get regress. I have kept all the e-mails on this matter.
This report was posted on Ripoff Report on 06/15/2014 03:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/juveni/internet/juveni-PMMA-info-stated-not-to-use-product-if-cloudyI-e-mailed-Enzo-he-stated-ALL-PMMA-w-1155000. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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