• Report: #1155000

Complaint Review: juveni

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  • Submitted: Sun, June 15, 2014
  • Updated: Thu, July 10, 2014

  • Reported By: Thomas — clearwater Florida
juveni
Internet USA

juveni PMMA info stated not to use product if cloudy.I e-mailed Enzo he stated ALL PMMA was cloudy Internet

*Author of original report: Contact an attorney and the FDA

*Consumer Comment: Not a rebuttal at all I am also a victim

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I had ordered Juveni Product PMMA facial a generic Artifill. When it arrived the directions stated do not use the product if cloudy and separated .I contacted Enzo by e-mail about this and he sstated all were cloudy and that was normal .He would not answer the questio of why the directions stated not to use. I had it administered by a registared nurse . My face got swollen . It stayed that way but then got red and puss came out of the injection site. i went to the doctor and was treated with a antibotic BACTRim this broght the swelling down and the redness . More fluid came out of the injection site again .Then swelling atayed semi swollen . I then went back to the doctor and was teated with ateroids. It is three weeks and still swollen. he said he will have to do some cutting if it turns into a cyst. I sent three more messages explaining the cicumstace to enzo in e-mail for refund on the products if I sent the un-used products. I had infformed him about the Doctor and the complications.His only answered with all PMMA are cloudy, but would not address any of my cocerns or refund. There needs to be a class action suit . I am contactingmy attorney and the FDA to get regress.  I have kept all the e-mails on this matter.


This report was posted on Ripoff Report on 06/15/2014 03:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/juveni/internet/juveni-PMMA-info-stated-not-to-use-product-if-cloudyI-e-mailed-Enzo-he-stated-ALL-PMMA-w-1155000. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
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#1 Author of original report

Contact an attorney and the FDA

AUTHOR: thomas hannon - ()

The problem is now changes from day today. One day swollen the next down to almost normal.The infection is gone ,but it still looks terrible. . The doctor said it may have to cut it out.He said to wait 3 months.I have contacted my attorney he is checking on a law suit or a class action. Good luck their is no easy answer.

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#2 Consumer Comment

Not a rebuttal at all I am also a victim

AUTHOR: sandy2014 - ()

How are you doing I bought this a week before you and I am so sick to my stomach facial swelling, all over even in my eyes and the injeciton was done on the smile lines I am trying to figure out what to do my doctor put me on antibotics and did blood test they came back normal but this was only after 2 days so not sure if this was too soon but this is a total nightmare.  Have headaches don't know if I will wake up in morning or die.

 

Can you tell me some of the things you have found out to do, my doctor recommend me to plastic surgery

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