Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #914712

Complaint Review: JVC USA - Internet

  • Submitted:
  • Updated:
  • Reported By: Bob — Walnutport Pennsylvania United States of America
  • Author Confirmed What's this?
  • Why?
  • JVC USA Internet United States of America

JVC USA JVC terrible customer service! Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I wanted to thank JVC USA for the awesome talent you have on your tech helpline. I am so glad I called to ask if, and how, the lens in front of the bulb on my 62" JVC HD-ILA could be cleaned. I replaced the bulb & noticed the lens in front of it looked pretty dirty, even though the TV worked & looked great at that time. It can always look better, right? So I called your tech line & was told to shoot some canned compressed air on the lens & than wipe it with a dampened micro fiber cloth. Easy, right?

Only problem is when you shoot compressed air at that lens, it pushes dust inside the "light engine", a $1,500 non-servicable part. Now I have this really great picture with a 2 foot purple/green blob on it & half the screen is very dark. Your supervisor Victor at ext 8152 went way out on a limb to help me & offered to sell me the light engine I now need for only $750. Fantastic deal, it would only cost me $750 to fix what would not be damaged if your tech people actually knew what they were talking about. Thank you JVC USA for ruining a perfectly good TV.

This report was posted on Ripoff Report on 07/19/2012 08:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/jvc-usa/internet/jvc-usa-jvc-terrible-customer-service-internet-914712. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now