• Report: #517492

Complaint Review: kabookaboo Marketing

  • Submitted: Fri, October 30, 2009
  • Updated: Thu, November 03, 2011

  • Reported By: paola — miami Florida United States of America
kabookaboo Marketing
369 Alhambra Circle Internet United States of America

kabookaboo Marketing ari rollnick Company sells services they do not have any experien ce doing. FAQ consists of "clients" they never had. Company enviroment between management is extremely umprofessional Coral Gables, Internet

*Author of original report: KabooKaboo Marketing and Ari Rollick - abusive employers, negligent business owners and selling services they really have no interest in doing well

*Author of original report: Update

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I began working with Kabookaboo Marketing on May 16th 2009. I was hired as Multimedia Project Manager and during our verbal negotiations. I was promised a 90 day review with potential salary increase based on my performance. A couple of days before the 90 days i spoke to Camila Correa and Ari Rollnick separately inquiring about my review. Both parties congratulated me on the work I was performing and continued to prolong this evaluation. At this point, Alan Brown, the other principal also extended health coverage for myself through the company. A couple of weeks after this, I reported a serious issue with the programing department and development practices. First, with Camila Correa who at the time was acting as Traffic Manager and Director Of Operations. My words were "Our programers are half assing their work and I need to bring this to your attention as it is making my job hard to perform". Her answer was that they worked in interesting ways and I would get used to they way they work.

After this incident, two websites of which I was in-charge of managing continued to break and lacked the SEO strategies sold in the proposals the client had approved. I asked Mr. Rollnick to address these issues. he walked me downstairs and told me he was aware of the challenges with this department and promised me that some changes would take place and things would get better. Needless to say much didn't change and we continued to program sloppy and without the correct SEO guidelines.

Eventually Mr. Rollnick began to give me more work in relation to business development and online social marketing strategies. I saw this as a great challenge and based on his promises of advancement I began to work extra hours at my house to meet these deadlines. We had a potential client for which i prepared a 45 page proposal for and the day of our meeting, Mr. Rollnick presented the power point to the clients with the presence of Alan Brown and Camila Correa. In the mid of the presentation, Mr. Brown and Ms. Correa began to pass notes to each other and play with their feet under the table, which i found distracting and highly unprofessional. After our meeting I told Mr. Rollnick how i felt and he said he would address it with Mr. Brown. At the end of that day, Mr. Rollnick pulled me aside and explained to me that "This is Al's and my company and we can do whatever we want" - I explained that the relationship between Mr. Brown and Miss Correa was distracting to the work environment and that if that is he felt I knew all I could do is "deal with it".

After this conversation. The work environment became very hostile. Ms. Correa would not speak to me or inform me on projects as a traffic manager. It became almost impossible to deal with until I brought this to Mr. Rollnick's attention; I told him that the work environment was hostile and I felt my job was at jeopardy. The day after this conversation with Mr. Rollnick. Ms. Correa apologized and told me she was aware of her challenges with communication and that she was sorry she was no longer "my favorite".

My job situation increasingly became more hostile and her attitude along with Mr. Brown's became almost abusive. (highlighting papers and sending emails at 3 AM about how i misspelled words in documents) - Finally, about 2 weeks ago, we had a meeting with Mr. Browm, Mr. Rollnick and Ms. Correa to go over our programing department and SEO. They proposed that Search Engine Marketing falls under the project management umbrella - My response was to please clarify since i never had a job description and such job (which i had done before) fell under the CTO of a company. At this point i stressed my promised review and requested a thrall job description. Also, at this point I told Mr. rollnick to not use my personal clients as KabooKaboo's since he was doing that to get more business in his RFQ's to various companies. The sites they programmed are still not SEO ready and their social media campaigns are cookie cutter with no thought process behind.

Monday of last week. Mr. Rollnick told me that I was "bad at my job as project manager as projects were not being completed" - I printed out emails and highlighted the procedures for work orders I explained that it was technically impossible to "mange" the two developers they have in house because I had to ask for permission from Ms. Correa to even speak to them. I explained that the programmers didn't want to cooperate with me and that Ms. Correa had taken all my managerial powers away from me slowly. Mr. Rollnick then began to tell me that he would want me to work on business development and online strategies more instead of my current job. He then told me to think about it.

Tuesday, the next day I told Mr. rollnick that I had 3 clients on the side for which i was doing online media placement and social media marketing and that unless I signed a non-compete agreement and he agreed to compensate the extra revenue I was making on the side I thought it was only ethical that he is aware of this. His reply was "I'll speak to Al" but he was very angry and proceeded to ask me who my clients were and how much revenue they had. I refused to answer and told him i needed to protect my clients.

Thursday of last week, I was given SEO, market research and technical docs to be written - Mr. Rollnick was not available to answer some questions so upon his return i went to his office to ask him questions related to a project. Mr. Rollnick said he didn't have time and called me in office 10 minutes later to ask me about a tech doc which idn't have the changes he requested; I began to explain that the changes he requested were not possible and that I needed to ask him some questions before proceeding. He then said "he was getting frustrated by me" and began yelling. I asked him what he wanted from me and to please clarify my job description already or else let me know that he wanted me to leave. Mr. Brown sat on the corner and knotted his head. At this point Mr. Rollnick stoop up from his chair rushed me to my desk along with Mr. Brown and asked me to hand over my laptop, phone, and entrance card. I asked Mr. Rollnick if he was firing me at which point he said he would have his attorneys speak to mine. I began to cry and noticed everyone around me staring. I felt humiliated in front of my peers and told Mr. Rollnick the card to enter the office was in my car. He then began to escort me out and told me that as far he is concerned I was asked to leave early for the day until we speak about this with "Cool heads". he then proceeded to lock me out of my personal email and twitter account via my laptop. he invaded my privacy.

I received an email on Friday  "accepting my verbal resignation" and offering me a two week severance. They even sent me a "release and Non-Disparagement Agreement", which I had my attorney look over. The truth is i was fired, thrown out like a dog and humiliated. He told my peers and clients that i wasn't doing my job and therefore i resigned. Which is completely false. Mr. Rollnick has been known for bad mouthing any employee who has left Kabookaboo marketing and even though I asked him to stop that bad behavior he continues.

BEWARE - The creative work in Kabookaboo is great, but management is screwed up in every way possible from unprofessional to over promising. They are not any good at SEO or social media strategies and look to cut corners in every project possible.

This report was posted on Ripoff Report on 10/30/2009 03:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/kabookaboo-Marketing/internet/kabookaboo-Marketing-ari-rollnick-Company-sells-services-they-do-not-have-any-experien-ce-517492. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

KabooKaboo Marketing and Ari Rollick - abusive employers, negligent business owners and selling services they really have no interest in doing well

AUTHOR: paolawolowitz - (United States of America)

I began working with Kabookaboo Marketing on May 16th 2009. I was hired as Multimedia Project Manager and during our verbal negotiations. I was promised a 90 day review with potential salary increase based on my performance. A couple of days before the 90 days I spoke with Camila Correa and Ari Rollnick separately inquiring about my review. Both parties congratulated me on the work I was performing and continued to prolong this evaluation. At this point, Alan Brown, the other principal also extended health coverage for myself through the company.

A couple of weeks after this, I reported a serious issue with the programming department and development practices. First, with Camila Correa who at the time was acting as Traffic Manager and Director Of Operations. My words were "Our programmers are half assin their work and I need to bring this to your attention as it is making my job hard to perform". Her answer was that they worked in interesting ways and I would get used to they way they work. After this incident, two websites of which I was in-charge of managing continued to break and lacked the SEO strategies sold in the proposals the client had approved. I asked Mr. Rollnick to address these issues. he walked me downstairs and told me he was aware of the challenges with this department and promised me that some changes would take place and things would get better. Needless to say much didn't change and we continued to program sloppy and without the correct SEO guidelines.

Eventually Mr. Rollnick began to give me more work in relation to business development and online social marketing strategies. I saw this as a great challenge and based on his promises of advancement I began to work extra hours at my house to meet these deadlines. We had a potential client for which I prepared a 45 page proposal for and the day of our meeting, Mr. Rollnick presented the power point to the clients with the presence of Alan Brown and Camila Correa. In the mid of the presentation, Mr. Brown and Ms. Correa began to pass notes to each other and play with their feet under the table, which I found distracting and highly unprofessional. After our meeting I told Mr. Rollnick how I felt and he said he would address it with Mr. Brown. At the end of that day, Mr. Rollnick pulled me aside and explained to me that "This is Al's and my company and we can do whatever we want" - I explained that the relationship between Mr. Brown and Miss Correa was distracting to the work environment and that if that is he felt I knew all I could do is "deal with it"...

Soon after this conversation. The work environment became very hostile. Ms. Correa would not speak to me or inform me on projects as a traffic manager. It became almost impossible to deal with until I brought this to Mr. Rollnick's attention. The day after this conversation with Mr. Rollnick. Ms. Correa apologized and told me she was aware of her challenges with communication and that she was sorry she was no longer "my favorite". My job situation increasingly became more hostile and her attitude along with Mr. Brown's became almost abusive. Finally, about 2 weeks ago, we had a meeting with Mr. Browm, Mr. Rollnick and Ms. Correa to go over our programming department and SEO. They proposed that Search Engine Marketing falls under the project management umbrella - My response was to please clarify since I never had a job description and such job (which I had done before) fell under the CTO of a company. At this point I stressed my promised review and requested a thrall job description. Also, at this point I told Mr. rollnick to not use my personal clients as KabooKaboo's since he was doing that to get more business in his RFQ's to various companies.

Monday my last week at Kaboom. Mr. Rollnick told me that I was "bad at my job as project manager as projects were not being completed" - I printed out emails and highlighted the procedures for work orders while I explained that it was technically impossible to "mange" the two developers they have in house. I explained that the programmers didn't want to cooperate with me and that the ASP.NET code we were using was antiquated and sloppy. Mr. Rollnick then began to tell me that he would want me to work on business development and online strategies more instead of my current job. He then told me to think about it.
 
Tuesday, the next day I told Mr. Rollnick that I had 3 freelance clients for which I was doing online media placement and social media marketing and that unless I signed a non-compete agreement and he agreed to compensate the extra revenue I didnt believe it would be a good idea for me to perform that job for KabooKbaoo as it was not what I had applied for. (I thought it was only ethical) His reply was "I'll speak to Al" but he was very angry and proceeded to ask me who my clients were and how much revenue they had. Thursday of tht last week, I was given SEO, market research and technical docs to be written - Mr. Rollnick was not available to answer some questions so upon his return I went to his office to ask him questions related to a project.
 
Upon meeting for one final time, I began to explain to Mr. Rollnick that the changes he requested were not possible and that I needed to ask him some questions before proceeding, He then said "he was getting frustrated by me" and began yelling. I asked him to clarify what wanted from me and to please clarify my job description already or else let me know that he wanted me to leave, as it seems his request were a set up for this. As Mr. Brown sat on the corner and knotted his head, Mr. Rollnick stoop up from his chair rushed me to my desk along with Mr. Brown and asked me to hand over my laptop, phone, and entrance card. I asked Mr. Rollnick if he was firing me at which point he said he would have his attorneys speak to mine. I began to cry and noticed everyone around me staring. I felt humiliated in front of my peers and told Mr. Rollnick the card to enter the office was in my car. He then began to escort me out and told me that as far he is concerned I was asked to leave early for the day until we speak about this with "Cool heads".
 
Mr. Rollnick then proceeded to lock me out of my personal email and twitter accounts via my laptop. He invaded my privacy and behaved as an abusive employer in every aspect. I received an email on Friday  "accepting my verbal resignation" and offering me a two week severance. They even sent me a "release and Non-Disparagement Agreement", which I had my attorney look over.
 
The truth is, I was fired, thrown out like a dog and humiliated, and I am actually glad that I was given the chance to learn something I had never seen in the 10 years working for professional companies. People like Ari Rollnick do exist. People like Alan Brown and Camila Correa do behave the way they did. And they get away with it! Mr. Rollnick has been known for bad mouthing employees for no reason and I am pretty sure every past client of theirs has left them, disappointed. Not to mention any vendor invoice has been known to be paid late.
 
Please note that this report is not personal but just a story to illustrate what really happened and how they treated an employee. This report is to make possible candidates aware of whom they will be working for and to let possible clients know that their websites will be cookie cutter with a CMS system that uses outdated ASP and that most likely no calls will be returned promptly. Oh and forget a deadline, they dont exist. When signing a contract and a check think twice and ask for references but make sure they are real ones and or not from 6 months prior.
 
And yeah forget SEO they would not even know where to begin. As Mr. Rollnick would say "they day we have a client who pays us more than fifty grand we can hire someone to do it properly".

To Kaboo's credit, their design team is really creative and as talented as they are, they would shine more if only they had the right management.
 
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#2 Author of original report

Update

AUTHOR: paolawolowitz - (United States of America)

I have asked Mr. Rollnick to please take me off as "OWNER" of one of KabooKaboo's client's domian entries. I have never registered the domain either, yet I am on the records.

http://whois.domaintools.com/afpmiami.org


Domain ID:D146207382-LROR
Domain Name:AFPMIAMI.ORG
Created On:16-May-2007 16:48:09 UTC
Last Updated On:17-May-2011 00:00:14 UTC
Expiration Date:16-May-2017 16:48:09 UTC
Sponsoring Registrar:GoDaddy.com, Inc. (R91-LROR)
Status:CLIENT DELETE PROHIBITED
Status:CLIENT RENEW PROHIBITED
Status:CLIENT TRANSFER PROHIBITED
Status:CLIENT UPDATE PROHIBITED
Registrant ID:CR9013310
Registrant Name:Paola Wolowitz
Registrant Street1:396 Alhambra Circle
Registrant Street2:
Registrant Street3:
Registrant City:Coral Gables
Registrant State/Province:Florida
Registrant Postal Code:33131
Registrant Country:US
Registrant Phone:+1.7865144955
Registrant Phone Ext.:
Registrant FAX:
Registrant FAX Ext.:
Registrant Email:
Admin ID:CR9013312
Admin Name:Paola Wolowitz
Admin Street1:396 Alhambra Circle
Admin Street2:
Admin Street3:
Admin City:Coral Gables
Admin State/Province:Florida
Admin Postal Code:33131
Admin Country:US
Admin Phone:+1.7865144955
Admin Phone Ext.:
Admin FAX:
Admin FAX Ext.:
Admin Email:
Tech ID:CR9013311
Tech Name:Paola Wolowitz
Tech Street1:396 Alhambra Circle
Tech Street2:
Tech Street3:
Tech City:Coral Gables
Tech State/Province:Florida
Tech Postal Code:33131
Tech Country:US
Tech Phone:+1.7865144955
Tech Phone Ext.:
Tech FAX:
Tech FAX Ext.:
Tech Email:

Registering a domain for a client and not giving the client ownership is wrong. Yet another great quality among others. I wonder how many other companies they register and pay hosting for are being held hostage.
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