• Report: #863639

Complaint Review: Kaiser Permanente Foundation Health Plan of the Northwest

  • Submitted: Wed, April 04, 2012
  • Updated: Wed, April 04, 2012

  • Reported By: Ellen — Beaverton Oregon United States of America
Kaiser Permanente Foundation Health Plan of the Northwest
500 N. E. Multnomah Street, Portland, OR 97232 Portland, Beaverton, Clackamas, Oregon United States of America

Kaiser Permanente Foundation Health Plan of the Northwest Dr. Stuart Lee Oken and Dr. Leonard Marcel (psychiatrists), Theresa Vasoli and Jill Hauben (LCSW) et al, including unidentified emergency room doctors. 72 year old female patient was unnecessarily hospitalized twice because of extreme misdiagnosis of mental issues. Portland, Beaverton, Clackamas, Oregon

*Author of original report: Here are the Revisited Facts for An Anonymous but Biased "Voice of Reason"

*Consumer Comment: Picture hanging time

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Kaiser Permanente mental health staff have injured me and my relationship with my family due to a hasty and inappropriate misdiagnosis with which I vehemently disagree. Since age 19, I have had a diagnosis of mild to moderate depression, with no intent to harm myself or others. I have never owned or operated any firearms.  For decades, I took one of the older antidepressant medications which

seemed to help me.

In June 2011, my husband and I experienced several mechanical malfunctions of equipment in our home in rapid succession. This included problems with failures of our clothes washer, microwave oven, a new digital camera, and a car battery. Also, the provider of cable, Internet and telephone service to our home was involved with several interruptions of service. This was due to a router problem, as my husband found out several weeks later.

The difficulties escalated into almost daily verbal harangues between the two of us, due to my husband's meticulous attempts to fix the problems and refusal to call any outside technicians. Since we were both experiencing sleep problems, I felt exhausted, pressured, and rebellious. Despite his warnings, I made one thoughtless decision to include two mildly vulgar terms on a greeting card to be presented to a member of our family. This created a difficult scene in a local restaurant, where four adults ended up yelling at each other.

Subsequently, a harried Kaiser social worker branded me with a totally unfounded diagnosis of severe mental illness. This was by observation only, and no testing was ever done on me to corroborate this. The lead psychiatrist, who is employed by Kaiser only to dispense psychiatric medications, called the police. The inference was that I would descend into homelessness unless I was treated with medications. Later, this psychiatrist insisted my family force me to ingest a drug for psychosis and schizophrenia. I had tried two medications before at his direction, and stopped them due to intolerable side effects. This final drug made me so incoherent that was driven to a local hospital, and a week-long, involuntary admission took place in a locked psychiatric ward. I stopped taking the anti-depressant I had been prescribed decades before. After a week, when I was threatened with commitment through the county court, I was forced to leave the hospital due to non-compliance with their drug treatment plan, taken to a local motel by taxi using the hospital voucher system for indigent persons, and left there alone with no

car, wallet, money or telephone. 

In October 2011, we thought we might receive some help via the Kaiser emergency doctors for another verbal argument over another intense disgreement. However, this produced an overnight observation

of me alone, although it was my husband who had been abusive. I was sent to a non-Kaiser facility and placed in a locked psychiatric ward, where I refused another strong drug suggested by an unknown psychiatrist who talked to me for 15 minutes. Then, I was also ejected from that hospital.

More than $1,000 of co-pays were demanded for the two involuntary hospital stays (Providence St.

Vincent Hospital and Portland Adventist Hospital). Despite my protests, neither Kaiser Permanente nor Medicare have done anything to help me ameliorate these extraordinary situations or relieved me of paying either of these amounts. Trying to amend, redact or seal an erroneous and frequently preposterous medical record -- filled with inaccuracies and misstatments -- is an effort in total futility.

I am still responsible for $200 from the second hospital, which has sent the bill to a local collection agency, as of March 22, 2012, where it continues to accrue interest.

Unless you are prepared to believe that there is a pill to cure every mental health challenge, you may find Kaiser treatment injurious and intractable. We are now working with other providers, including a community mental health group, to deal with behavior and communication challenges in a

long-term marriage. One can only wonder how much big pharmaceutical companies are involved in turning health care organizations into pill-pushing entities with no recourse for persons who cannot or will not take pills.

This report was posted on Ripoff Report on 04/04/2012 04:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/Kaiser-Permanente-Foundation-Health-Plan-of-the-Northwest/Portland-Beaverton-Clackamas-Oregon-/Kaiser-Permanente-Foundation-Health-Plan-of-the-Northwest-Dr-Stuart-Lee-Oken-and-Dr-Leon-863639. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Here are the Revisited Facts for An Anonymous but Biased "Voice of Reason"

AUTHOR: Ellen Kimball - (USA)

Thank you for your input. Being "off my meds" was never the problem in my case. You have your opinion, which is based by your experience.  The facts are that I was in touch with other professionals after my hospitalizations who agreed that I should never have been subjected to the diagnosis in the first place and it certainly did not stand the test of time. Also, the two family members involved are not professionals and know little about psychiatry. They both feel that, although I was agitated and upset, all of us were duped by two psychiatrists into believing something that simply was not true. Another doctor whom I consulted about these problems said that mood disorders are on a continuum, and it appears that I had a "situational anomalous and atypical manic-like reaction" to undue and unwarranted hostility from my spouse and side effects from psychotropic drugs. After hearing of the horrid treatment by the psychiatrists who attended me in the hospital, no one believes that I needed this kind of medical treatment at all. Months later, my husband is counseling about issues in our marriage and I have moved on to helping myself improve through Dialectical Behavior Theory principles. Also, it appears that a vegan diet has been instrumental in helping bring a lifelong problem with depression to a complete halt for more than a year. Please see http://chiphealth.com for more information on this remarkable program.  
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#2 Consumer Comment

Picture hanging time

AUTHOR: voiceofreason - (United States of America)

Ellen, as someone with family that have had such issues, I can sympathize. In addition, we trust big pharma and hospitals in general, about as far as we can throw them.
HOWEVER, those incapacitated, even temporarily, with mental issues are rarely objective about just how affected they are/were by those conditions. The stories of schizophrenics going off their meds "because they felt okay" and going on to commit violent crimes, are legion.
It would appear that in addition to all these various health care professionals and institutions, that your family members also concurred that you needed confinement at the times these incidents occurred.
In a lucid, reasonable state of mind after the fact, surely you can see that it may have at least been possible that this confinement was reasonably needed. Clearly, it appears the only one who thinks none of this was necessary, is you.
I hope things improve for you from here on out and that your family get help learning to deal with, and not abuse, someone who has a fragile state of mind.
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