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Report: #1216617

Complaint Review: Kane's Furniture Store - Brandon Florida

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  • Reported By: Tracy S — Lutz Florida USA
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  • Kane's Furniture Store 1508 W Brandon Blvd Brandon, Florida USA

Kane's Furniture Store Bandon FL location Bought Furniture from Kane's and they didn't hold my items then told me I had to buy somethibg else Brandon Florida

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I went into Kane's in Brandon three weeks ago and spent 1800.00 on two bedroom sets and dining room chairs.  They took my money told me they are in stock and could deliver them 3/14.  Two days before delivery they called me to say they didn't have the full size bunk beds I order and I had to come in to pick something else out.  I told him are you crazy.  When I bought them they were in stock and I paid for them why don't you have them.  He told me a Manager would call me.  No call stopped into store on my way home now I have bought all my furniture from them over the years never had an issue.  Asked to talk to Manager was told he wasm on vacation but the General Manager was there.  Said I would like to speak to him.  He came out of the office I told him what happened He told me they don't hold furniture and if it isn't avail when it is time for delivery that is our policy.  I told him I paid for it already what do you mean you don't have it.  He told me again that is our policy Im sorry and walked off.  I have never been treated so badly in my life I will never buy another piece of furniture from Kan'es or recommend them anymore.  If it wasn't for their customers they wouldn't have am pay check I think they need to train theirn Managers to learn how to talk to customers.  So basically they sold me furniture that they didn't even have with is stealling my money by the law.

This report was posted on Ripoff Report on 03/18/2015 12:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/kanes-furniture-store/brandon-florida-33510/kanes-furniture-store-bandon-fl-location-bought-furniture-from-kanes-and-they-didnt-h-1216617. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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