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Report: #1299516

Complaint Review: Kaplan University - Davenport Iowa

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  • Reported By: Asia — Cordova Tennessee USA
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  • Kaplan University 1801 East Kimberly Road, Ste 1 Davenport, Iowa USA

Kaplan University Unfair Davenport Iowa

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     I have been attending Kaplan University since 2012.  I had 4 classes left Sept. 2015 and expected to graduate Oct. 6th 2015. I got a $1400 charge slammed to me out of the blue. The school told me I had to pay before i moved on to my next classes and the charge was because I wasnt finishing out the semester and financial aid wasn't going to pay anymore. I told them that isn't my fault because they moved my graduation date up from March 2016. If I would graduated in March then every thing would have been paid for because that is a continued semester.

     When it was time for me to finish up and graduate the finance office told me that I could not graduate with my class until I paid them $4800 for technology fees. I could not even finish my last two classes without paying. They gave me warning, no 30 day notice, it was just as soon as I was going to my last classes and they threatened to lock me out of my classes as well.

      I begged for help and they finally allowed me to apply for an extended payment plan which was $136 a month for 36 months. First I had to apply for an education loan and be denied before they put me on the payment plan. It was on my credit and it took longer for me to buy a house and I told Kaplan that I would in fact be denied the loan. I was already $64,000 behind on student loans. After I was approved I paid the first month and checked on it regularly. I soon got a part time job at a hospital and they offered tuition assistance. I received the funds quickly and paid Kaplan $1900. My next payment wasn't due until Feb. 2017 and I thought I was Okay while I save up to get ready to pay the rest off.

     I recently got an email from FAFSA telling me to complete my application for the next semester and that made me check my Kaplan account. When I checked it had a zero balance so I contacted the school's finance office to see what was going on and they told me i did not pay the entire amount on time and therefore the balance went into collections. I asked why would it go into collections if I am on a 36 month payment plan and I just paid you all $1900? She said well there is nothing we can do now that it is in collections. They never sent a notice or email stating they were going to do this and no one still can tell me why.

This report was posted on Ripoff Report on 04/13/2016 09:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/kaplan-university/davenport-iowa-52807/kaplan-university-unfair-davenport-iowa-1299516. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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