- Report: #1085380
Report - Rebuttal - Arbitrate
Complaint Review: KaRa NY
KaRa NY1052 6th Avenue New York, New York USA
KaRa NY Clothing Store/Boutique New York New York
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DO NOT SHOP HERE. The merchandise is of VERY POOR quality and the manager is not reasonable when asking for a refund/exchange. I am very displeased with the customer service at KaRa. I purchased a shirt last week and wore it to work on Friday. Shortly after leaving my home, I realized the shirt was ripped in two places. I unfortunately had to wear the torn merchandise for the remainder of the day. Yesterday, I brought the shirt and my credit card statement to KaRa asking for a refund. I was told because I don't have my receipt a refund will not be issued. I asked for a replacement shirt and was told they no longer have that shirt in stock. I asked for any item valuing $24.99 and I was told no. I feel the manager is being extremely unreasonable considering the merchandise was damaged and I had brought my credit card statement as date and payment proof
This report was posted on Ripoff Report on 09/18/2013 01:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/KaRa-NY-/New-York-New-York-10018/KaRa-NY-Clothing-StoreBoutique-New-York-New-York-1085380. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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