- Report: #365979
Report - Rebuttal - Arbitrate
Complaint Review: Karaokeware, CompuHost, FastTracks, Invicion Inc, Karaoke Management
Karaokeware, CompuHost, FastTracks, Invicion Inc, Karaoke Management13762 W. State Rd. 84 #102 Davie, Florida U.S.A.
Karaokeware, CompuHost, FastTracks, Invicion Inc, Karaoke Management Specializes in Providing Very Poor Customer Service Davie Florida
*Consumer Comment: lost dongle as well, $ame $story
*Consumer Comment: Compuhost has gone beyond the dongle
*Consumer Comment: Karaokeware and CompuHost are great! Invicion Inc. has a firm user base and support forums...
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In addition, they issue what they call "Dongles" which looks like a mini USB flash drive (memory stick) which is suppose to be your license key. They don't give you a serial or product number to register, so if your dongle gets damaged, lost or stolen you have to pay for the entire software program again. I contacted this company regarding a replacement for a defective "dongle" and they said "just buy a new one for $149".
I cannot believe that this company does not offer SERIAL or PRODUCT NUMBERS. I have switched to Siglos Karaoke Player which is much much easier to work with and you have a serial number if you ever need to re-install the software for any reasons. Google Keyword Siglos Karaoke Player.
It's too late for a refund, credit or anything. I just want to make sure that this company does not get anybody else, like they got me. This will be the very last time I ever do business with them.
This report was posted on Ripoff Report on 08/22/2008 07:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Karaokeware-CompuHost-FastTracks-Invicion-Inc-Karaoke-Management/Davie-Florida-33325/Karaokeware-CompuHost-FastTracks-Invicion-Inc-Karaoke-Management-Specializes-in-Provid-365979. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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