- Report: #1165820
Report - Rebuttal - Arbitrate
Complaint Review: KAS
KAS3296 S. Kingshighway St. Louis, Missouri USA
KAS Breach of contract.Failure to refund St. Louis Missouri
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On July 7 2014 I put $2000 cash down on a 2001 Dodge Ram . I was guaranteed the vehicle would pass safety and emission inspections ,also guaranteed I had 10 days 100% repair on any issues found and lastly I could return the vehicle minus a $275 restocking fee. On July 8 2014 I returned with the vehicle for a refund as described. I was denied and told I have to give them a chance to make repairs. So I asked if I could to leave vehicle for repairs and again I was denied and told that the soonest they could look at the vehicle was July 17 2014. I left and returned on July 12 the with a list of issues with the vehicle including transmission, failed emissions,missing window seal,cracked dash, excessive rust, bad tire ,broken dome,wheel alignment act; Again denied a refund and scheduled an appointment scheduled for July 23 2014 due to parts they had to order.So I return July 23 2014 at opening and I'm asked whets wrong with the vehicle. I state its in the work order in which they ordered parts.I leave and return 30 min to closing to pick up vehicle and nothing is done. The associate now agrees to a refund for $1030 due to mileage on vehicle. I deny refund and ask for reschedule for repairs and also the keys to the vehicle. I'm told I have to accept the $1030 refund and that I'm not getting the keys. I call local police and Officer Mull berry and Officer Hendrix pull up on the scene. I explain the situation and they go in to get my keys.The Officer states that I can't return to the car lot and I'm on my own for repairs which told by the car lot. So now I have no way to get the vehicle repaired and no way to make payment. At this point I want a full refund of my $2000 cash.I have not contacted them as they told the officers to tell me
This report was posted on Ripoff Report on 07/29/2014 10:44 AM and is a permanent record located here: http://www.ripoffreport.com/r/KAS/St-Louis-Missouri-63139/KAS-Breach-of-contractFailure-to-refund-St-Louis-Missouri-1165820. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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